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TickPickReviews 4,798

4.8

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From the business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.


tickpick.com
Founded in 2011
New York City, NY, United States
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TickPick Reviews Summary

TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Quick, easy, great price!
July 7, 2024

I will use this site for all baseball game tickets going forward. The site is easy to use, loved how you see a picture from the section you are looking at, and the price rating is awesome. Best site for baseball tickets.

Date of experience: June 27, 2024
California
1 review
0 helpful votes
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I bought 2 tickets on Saturday to a show at the Hollywood Bowl on Sunday. It said "you got the tickets" and all that however they were NEVER delivered. I contacted TickPick support early Sunday morning to say I still hadn't received my tickets. Someone replied a short time and said they would look into for it for me. And then I NEVER heard from them again despite 3 more follow up emails! On Monday they replied and said oh sorry their shift ended shortly after they sent that email so that's why they never replied… Uh great, so maybe hand it off to a colleague then? So I had to CANCEL my date last minute which made me look foolish and embarrassed, with huge disappointment all around. And guess what? They STILL haven't refunded me for the tickets I bought! No replies since the first email on Monday (it's now Thursday) despite my follow ups. This is truly one of the WORST customer experiences I have ever had! I should add that I have used TickPick many times before without issue, but this one was an absolute trainwreck on every level.

Date of experience: June 27, 2024
Texas
1 review
0 helpful votes
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Quick and easy
July 6, 2024

Awesome! It was really quick process on the app and quick system in the entrance.

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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Padres
July 6, 2024

Got tickets fast.no hidden fees love the prices thank you

Date of experience: June 26, 2024
Michigan
1 review
0 helpful votes
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New to TickPick - Great app
July 6, 2024

Accidentally found TickPick while looking to purchase Pine Knob Theatre tickets. Lucky me! Got a great pavilion location with NO fees. Accurate, timely ticket delivery.
Very good first experience.
Will be putting to word out to my peers.

Date of experience: June 26, 2024
Texas
1 review
0 helpful votes
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Very Nice
July 6, 2024

At first, I was little panicked thinking that I might lose my money, that I can tell now this is a serious site.

Date of experience: June 26, 2024
Ohio
1 review
0 helpful votes
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As expected
July 6, 2024

Everything went as it should. No issues were experienced. Would use again.

Date of experience: June 26, 2024
Texas
1 review
0 helpful votes
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User Friendly
July 6, 2024

The mobile app is user friendly and so easy to use. I love that you can view "where" the tickets are in the venue!
Great Experience and Happy with my choice in a sea of choices!

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Great price
July 5, 2024

It was very easy to find my tickets. I found great location and no booking fees. The best, definitely I Will use it again

Date of experience: June 25, 2024
North Dakota
1 review
0 helpful votes
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Great facility, professional and friendly staff at Polar Park!

Date of experience: June 25, 2024
Canada
1 review
0 helpful votes
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Great tickets
July 5, 2024

First time using tick pick and it was easy and great!

Date of experience: June 25, 2024
Missouri
1 review
0 helpful votes
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Ease of use
July 5, 2024

The app was easy to use. I had a great time at the ballpark

Date of experience: June 25, 2024
Washington
1 review
0 helpful votes
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Increible!
July 5, 2024

Todo estuvo super fácil y sin las horribles comisiones de Ticketmaster

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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Great seats.
July 5, 2024

View from seats at Minute Maid Park were excellent. View included all score boards, video screens, full field and dugouts.

Date of experience: June 25, 2024
Texas
1 review
0 helpful votes
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Great!
July 5, 2024

It was amazing! We had a great time! The stadium was perfect for the venue!

Date of experience: June 25, 2024
Michigan
1 review
0 helpful votes
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Ordering the tickets was easy, prices were good and I really like that they didn't charge a service fee.
The tickets were all done digitally on my phone and available on the MLB ballpark app.
One thing I was a little disappointed about was that you had a promotion for $10 off your first order which I did not receive.

Date of experience: June 24, 2024
Wisconsin
1 review
0 helpful votes
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KB Concert
July 4, 2024

AMAZING! 1000/10. My sister and I had an absolute blast seeing Kane Brown. Would 100% see him again.

Date of experience: June 24, 2024
Colorado
1 review
0 helpful votes
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Great
July 4, 2024

Great experience with TickPick and events it hosted

Date of experience: June 24, 2024
New York
1 review
0 helpful votes
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Great first time experience!
July 4, 2024

Grabbed last minutes tickets for Carrie Underwood when other plans fell through. Tickets were delivered within minutes and at a great price. Like the fact that there are no additional fees!

Date of experience: June 24, 2024
Florida
1 review
0 helpful votes
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No worries
July 4, 2024

I have to admit, this is the first time I've used tick pick and was a lil concerned about showing my tickets on the mobile and having a problem at the gate, being my kids first concert. We went right in without a hitch and enjoyed the show. Thank you

Date of experience: June 24, 2024