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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I haven't received my tickets! Why is there a delay? I'm not comfortable being left in limbo, when will they be sent to me?
Fast and secure. Got my tickets the next week with no issues!
Unsure of what to do it showed no seats available only the section
Uneventful. Haha. Get it? See what I did there? I said it was uneventful which is funny because it involves an event. In all seriousness, though, the ticket purchasing process was fine. Really truly uneventful.
The process to order my tickets was simple and efficient. Waiting to see it the same applies for delivery.
Very easy to understand and order tickets and great area for good price
There wasn't a map to see where I will be during the concert, just had to select Reserved or General Admission and there wasn't even a description of what those are. Hope I can see ok?!?
There were too many steps and emails. And why do I need to input so many characters to submit this review
Good experience. Good experience. Good experience. Good experience. Good
Great than you for the good service! Easy to use and communicated well.
Had no previous experience with this company. Hope this one goes well.
Was terrible what more do you want me to say. Asked for a refund as soon as I ordered. Was refused
Purchased tickets to game. Found out when received, game was in another state
Every thing was easy making the purchase although I thought I was buying from ticket master. We got hockey game tickets for November I will update after I receive tickets for our event
Got an email saying order confirmed tickets available aug. 11th. Still not sure I actually am getting the tickets. Other services I would have them the next day at the latest.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members