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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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My fault for not paying attention thinking I was on the team site and tickets had gone up due to demand. Paid 132CND when 32CDN on team site. 5 tickets =500.
It was very easy very smooth. User friendly. I did not have any issue or any negative experience.
Customer service rep was helpful, however I am still nervous that I will not get my tickets before the show.
This has been the very best of bests experiences I've ever had!
It was very hard to purchase tickets. It would only go so far and then repeat.
Very fast effective service that allowed me to get tickets quickly
Great. I don't have any complaints. Thank you so much. Best, Alex
Good. Still waiting for my parking ticket? Please let me know
Easy to negotiate. It was such an easy process. There's really nothing to really write about it, took me just several minutes.
The process was easy and fast. I would definitely take this route again
I found the venue and made my purchase. Easy I was able to download my tickets but I have to also do it again the day before venue to get the bar coded version. I will give a better review after this happens. I'm hoping that there will be no issues as these tickets were expensive.
I bought tickets and received them within 24 hours. The process was smooth. No issues.
I don't like to get surveys like this judt because I bought a ticket. Let me confirm receipt and stop unnecessary emails
Ticket sales was OK but aftersales not so much. I have sent an email to Tickets On sale on 24th July, but no reply.
I thought I was buying from the actual venue- my fault but that print was so small, I didn't see it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members