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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm not familiar with on line purchase and email verification but so far seems great
Process was quick and easy. Only downside is we have to wait a day before the concert to receive the tickets.
Easy to buy but I don't like that I can't print out my tickets. I get worried my phone may get lost or is dead and I cannot present my ticket purchase.
Easy transaction, highly recommended! Adding words to get over the minimum…
I'm a very email and computer communication savvy consumer. This process has been confusing. Please in the future streamline the process with a single confirmation and link to the tickets.
Didn't know for sure if I bought a ticket or not, was not very specific
It was a wonderfully awesome ticket ordering experience. Best ever!
Need better seats to buy. And don't make me have a min of 50 characters letters. To the point. I feel you have enough to read that you would appreciate efficiently
No problems and fast easy service. I got my tickets a few emails later
Had a good experience got my ticket's satisfying all my goals
Very easy transaction thank you! Received the tickets within the hour of purchasing them. All is good.
The process between the Website on my computer and then requiring the mobile app on my phone was extremely difficult. It was not clear even thought I followed all the instructions step by step. When I received my tickets the mobile app did not show me the upload to my google wallet until after several attempts. I had to reach out to the customer support. They were very good and at least then I felt comfortable that I would eventually get my tickets.
Obviously ticket on sale is a reseller. I paid $65 dollars for $26 dollar parking pass.
I was completely disappointed with this experience. I live in Thunder Bay, Ontario, Canada and I went to the Thunder Bay Community Auditorium website to purchase tickets for a concert in Thunder Bay, Ontario, Canada! I went through the process and completed the purchase for 2 tickets for $521.00 (which I thought was high to being with). Then, after the transaction was completed I was notified that the price was in U.S. funds! There was no indication I was dealing in U.S. funds - why should I when I live in Thunder Bay and that is where the concert is?!? Now the cost is $742.00 for 2 tickets! I'm sure this company is aware of this. This is almost criminal?!? Never again.
Can't tell if I've received my tickets. Show is August 1st and I have an email saying they'll transfer July 31st fir an Aug 1 show. Received another saying I should have them but don't see them
I did not have any issues with my purchase when I got my ticket.
Like the title. Everything was very easy to figure out, very quick, received emails fast.
Me ayudaron cuando tenía problemas con mi número de teléfono
We paid 4x what we should've - I unfortunately let my daughter purchase the tickets online and didn't check her first. Such a scam - extremely disappointed
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members