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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought, or so I thought I bought, a $70 ticket. Never got a confirmation email. I got back on the same site and had to buy a $150 dollar ticket while not knowing if I had already purchased a ticket at half the price.
This ticket purchase could not have been easier. Would use again
Pleasant and simple process. It brought me forward into the electronic online world without a problem
Where are my tickets …………………………………………………………………………………..
Steps involved in ordering my tickets and then receiving multiple emails with confirmations.And then having to download it to my google wallet was a new experience for me. I get that it's secure. And I think that's good. But it wasn't easy.
The process to find and order my concert tickets was flawless! And my tickets were available for downloading within in a couple of hours!
Tickets were sent to my email very quickly! Site was easy to navigate as well
Awaiting ticket transfer. Can review once received. Ordering was easy and fast. Awaiting receiving tickets order in June.
I don't want a ticket master account, and I don't want to use Google wallet, yet both these things were necessary in order to attend these concerts. Just send me a ticket with a qr code like so many other events.
Got my tickets fast, can't complain :)) )))))))))))))))))
I'm uncomfortable purchasing a ticket 5 months in advance only to be told I will receive it 2 days before the event. It feels unreliable.
I have never purchased tickets on my own before but thankfully this process was super easy
Quick and easy experience. There were no issues with my purchase at all.
I paid $149 for a parking pass and got to the stadium and the same lot was $35. Also, had to get on my laptop to get the link, as it wasn't showing on my mobile device. Inconvenient.
All went smooth. Loved the detailed instructions provided to obtain tickets as well as the followup.
I'm not familiar with on line purchase and email verification but so far seems great
Process was quick and easy. Only downside is we have to wait a day before the concert to receive the tickets.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members