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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We were able to quickly find and purchase our tickets and we got them almost immediately!
I bought a parking ticket for a Jeezy in Atlanta and when I got to the garage the ticket was an expired ticket so I have to repurchase and ticket. I've still yet to receive a refund or confirmation of a refund
I'm being told my tickets won't be available until August 11. I don't understand why I don't have them now since I have paid for them.
I have problems with stubhub to get parking tickets close to the venue but here it makes it so easy.
All good so far, I'm just waiting to get my tickets closer to the show. Thank you.
Overall pretty convenient. It was not clear that the change was in ISD though
Good experience but a bit pricey. Easy to purchase parking at lot I wanted.
Placed order for tickets and everything was delivered to me within the hour.
Did not receive confirmation after purchase. Waited 2days then called and asked fur confirming email and rep sent it.
Very user friendly site was able to get my tickets right away.
Worked liked it should Happy to have the tickets and be able to enjoy the game
I received an email to confirm my information and then that was it. No problems. It was stress free and easy to handle. Saved me alot of stress and anxiety.
My cell service does not conform with ticketmaster. I had no option to receive my tickets. Its on you to make sure that I know or have a ticketmaster account prior to purchase.
I purchased the tickets on May 30th and it's July 29th and so have not received them. The confirmation email said they would be available by July 31st, but it's still cutting it close for a concert on August 1st
I bought, or so I thought I bought, a $70 ticket. Never got a confirmation email. I got back on the same site and had to buy a $150 dollar ticket while not knowing if I had already purchased a ticket at half the price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members