From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had an issue with not being able to accept the tickets and this made me sceptical that I was being scammed. I followed up with an email and the issue was resolved quickly. Will use this again
It was mid. I bought tickets. Hopefully didn't get scammed. They need to chill about this review thing though. I can't confirm i got the emoji without writing a review?
First time customer. So far things seem to be proceeding well. Thanks for your help.
Very good. What else can I say? It's just buying ticket online.
You charge a delivery fee and don't deliver anything. And we can no longer choose a seat. Sucks
Problem with credit card wouldn't go through but it didn't say that was the problem. I called the cc company and they had blocked the sale, it wasn't the way the information was entered. It finally got resolved but I just used a different card instead.
Not as reassuring as I would like. I don't like so much money leaving my bank and having nothing to show for it.
Jestem w trakcie oczekiwania na bilety, czekam na informacje i bilety online
This service was exemplary of how every business should be customer friendly.
Their sincere concern to provide a comfort zone at all times is beyond reproach! Graciously Respectful
Mr Metro
Lots of communication, ok but actually all i want is my tickets.
I haven't receive my tickets yet. :( I was hoping after I pay online I would receive or get a digital tickets but didn't receive any updates it say wait to send the tickets.
Overall good experience. No issues at all. Thank you. Looking forward to a great event.
It was easy to order the tickets but we don't have the actual tickets yet. We're really looking forward to the concert!
I clicked on this site not realizing that it wasn't directly connected to the venue and ended up paying three times what I should have. Learned a valuable lesson.
It was an easy process very quick. Much easier than expected. Thank you for the opportunity.
I received an alert from the venue with a discount. The TicketsOnSale link for the ticket sales would never work due to repeated errors. And even from the website, it took repeated attempts after putting my CC info before I receieved a confirmation.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members