TicketsOnSaleReviews 35,050

Simple to use. Only took a matter of minutes to purchase tickets. Just have to wait to claim them. Hopefully that is as easy.

Ordered tickets for a Chick Corea Akoustic band performance. Chick since passed away so it can't be rescheduled. Contacted support and said they can't issue a refund. Since Covid might have been an issue so I paid for ticket insurance through Allianz and they refused the claim as well. BUYER BEWARE

Bought tickets to a show just before covid hit and I lost both of my jobs. The show was delayed so I asked for a refund and they said no, I would get tickets to the date it is rescheduled (even though I couldn't go that day) the show ended up being cancelled completely and they still refused to refund me. They said I could have a credit for a future show. Trying to figure out how to redeem it and nobody wants to respond to me! Can't believe a company would act like this during a pandemic! I could have really used that money after I lost my jobs. I basically threw $90 in the trash!

Just now putting this up but the service was really fast i had my tickets within the first 2 days of me ordering my tickets. 10/10 would recommend.

They stole my $600 I paid for tickets! They have the money! I didn't get the tickets! The concert was canceled bc of covid! They are rude and they do nothing want to help bc they know what they have done to soooo many people! This is absolutely horrible and unethical! I just want my money back! They say they gave me a credit... it lasts for a year... the problem is, concerts are not happening STILL! So my money just went to these $#*!s! DO NOT GIVE THESE $#*!S MONEY!

Tickets were easy to purchase and were sent the day after I put in my order. The seats look good. Happy with my purchase and would use this site again.

I'm very disappointed in the way tickets are priced on your site. You get all the way to the payment screen before your fees are disclosed. They are off to the side, smaller than the "enter your credit card information" that is right in front of you. So when I didn't see it until after I put my information in and the charge was approved I was very surprised at the cost. I immediately reached out to your company with no help to cancel. Was told too bad, it was disclosed, our company doesn't work that way.

Never helpful, handled COVID issues related to ticket purchases HORRIBLY, had difficulty evening finding my order. Will NEVER use this service again, save your money and buy somewhere else cheaper with much better customer service. If something goes wrong, don't think they will work with you. So disappointed and in a time when things are difficult for everyone it has been frustrating trying to get information and assistance from them about my tickets/concert.

I ordered tickets, received no notice of any error. When I didn't receive the emailed tickets with in 10 minutes, I called... I was not contacted as their website states they would do if there was an error. I was then informed that the email was invalid and undeliverable. She said I could give her a different email and they would just have the seller transfer the tickets to the new email. So that is what I did. I waited a bit longer, still no email. I called back. The lady stated that it would take just a bit to get the transfer completed but assured me it would be done with no problem and to just keep checking my email. 3 hours later, no tickets. I called again, and was told, again, to keep checking the email and they were still trying to work with the seller. At no time through this did ANYONE contact me, send me any emails of any kind. Not the seller or the ticket site. The event was that night and started at 7 pm. 7pm came and still no tickets. I did a live chat and was on "hold" for about 20 minutes before being told that the seller was "unable to transfer the tickets to the correct email address we provided". I was told that "the tickets were transferred to the first email that was invalid". That is not possible because when an email is invalid, any message sent to it will immediately bounce back with an "undeliverable" message, so nothing that is attached or sent in that message will be "received" by anyone. Therefore it is my belief that this company is fraudulent and I was a victim of a scam. Also, as noted before, neither the seller or the ticket company sent any notification of any kind to the correct email address provided, nor did they call the valid phone number I provided for them... which they state in their "terms" they will do. So we never received tickets, but have had the money taken, STOLEN, from our credit card. Highly recommend using a reputable ticket purchasing site and staying away from this 3rd party scam site. We have filed a dispute against the charges with our credit card company to try to get our money back. We did not receive the tickets or ANY correspondence from this company, therefore we should not have been charged for them.

I had Rolling Stones tickets for last May. The concert was postponed and then cancelled due to Covid. No refunds and 1 year to use credit. Problem is there are very few events in LA and even in Southern California this year and who knows if the ones they advertise will even happen. I used Ticketmaster to get the tickets and never realized I was using a 3rd party vendor. Ticketmaster gave refunds to people affected by cancellations due to Covid. Not this company. They will make a lot of money off people like me. If I can use the credit I will buy cancellation insurance!

Buyer Beware This site is a complete SCAM
Ruined my experience & time
Purchased what I thought were 4 tickets to a Orlando Magic game at sec 115 for $165 each plus tax and fees came out to $883 total
Somehow after my selection it switched out the seats on me to Nose bleed $17.50 seats to section 203 as high as can get for the same $883 Total. However I got $90 seats total but charged me $883 I don't know how they can even try to Scam People and Get away with it. Please stay away from these Fraudsters. I Had to go to My Amex
To dispute to get my money back
Such Thieves

I bought tickets to a local concert in my hometown in February 2020. Three months later I was notified the concert was cancelled but they would give me a credit to use in one year. Great except I have to drive 3 hours away to go since they have no scheduled concerts in my hometown anymore. I called and asked for an extension of time or a refund and was told "Sorry - No". I said I would talk to my credit card company and the guy I was talking to said it won't do any good. I am out $328.76 or I have to spend that amount plus lodging and gas. I am just hoping to get a vaccination so I can travel but who knows when. By the way, you can't talk to anyone, this was all done by chat because they have too many phone calls.