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TicketsOnSaleReviews 35,628

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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53,471 reviews
Wisconsin
2 reviews
0 helpful votes
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Works but extra costs out of control
December 8, 2024
Updated review

Too much with a middle man cost. Shouldn't have to pay almost double of the ticket face value to see an event that is priced high enough already.

Date of experience: November 28, 2024

Cost excessive
December 5, 2024
Previous review

I love concerts but almost doubling the cost of face value is highway robbery.

Date of experience: November 25, 2024
Minnesota
1 review
0 helpful votes
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Scam
December 8, 2024

This site looks like the venue site then sells you tix with so many extra charges that my $200 tickets cost almost $500. And then they won't even tell you a specific seat!

Date of experience: November 28, 2024
Georgia
1 review
0 helpful votes
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Review
December 8, 2024

It was good. I did not have any problems ordering my tickets.

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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No Contact
December 8, 2024

As of today I have not received my tickets. The confirmation email said I would be contacted about how to access my tickets. When will I receive this email?

Date of experience: November 28, 2024
Kentucky
1 review
0 helpful votes
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I blame myself
December 8, 2024

I blame myself but I am so aggravated and disappointed the ticket price and service fee is so incredibly inflated. Even though I should have investigated, I still feel scammed with no refund. Their policy feels like they know people will want to back out once they discover how badly they have been scalped.

Date of experience: November 28, 2024
Arkansas
1 review
0 helpful votes
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Nothing to tell
December 8, 2024

Good experience with the process for ticket purchase to see solar bears

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
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Fine
December 8, 2024

Are you kidding me? 50 characters minimum? It was fine. Nothing else to say

Date of experience: November 28, 2024
North Carolina
1 review
0 helpful votes
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I hate the system.
December 8, 2024

I really did NOT like this system. Two many confusing steps in my opinion.

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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Easy to do on-line
December 8, 2024

A easy, and quick experience. Makes buying tickets to events very efficient.

Date of experience: December 2, 2024
Canada
1 review
0 helpful votes
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J ai eu d'autre prélèvement de vous 4 fois et j'espère que mes fond vont être remis car je ne voulais qu'en avoir une fois

Date of experience: November 28, 2024
Indiana
1 review
0 helpful votes
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Reasonable prices
December 8, 2024

Th prices were very reasonable and communication was pretty good.

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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Tickets
December 8, 2024

So excited to see the race at Tampa! Was so easy to access and easy to use!

Date of experience: November 28, 2024
Oklahoma
1 review
0 helpful votes
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Good
December 8, 2024

I haven't seen my tickets yet ask me once the process is done
Please

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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First time participant
December 8, 2024

I'm a 74 year old man, with virtually no IT experience. The information and guidance I received was outstanding. It was quick and no problem at all. I highly recommend Tickets on Sale!

Date of experience: November 28, 2024
Louisiana
1 review
0 helpful votes
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Good
December 8, 2024

Went smooth but fees are a bit expensive tickets could come a little quicker

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Concert tickets as described
December 8, 2024

Good……………………………………………………………………………………………………………………..

Date of experience: November 28, 2024
New York
1 review
0 helpful votes
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Thank you very much!
December 8, 2024

It was good! I received my tickets and would like to say thank you very! I can not wait to see the play!

Date of experience: December 8, 2024
Panama
1 review
0 helpful votes
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So far so good
December 8, 2024

Excellent experience so far no complaints. We received our tickets ready for printing.

Date of experience: November 28, 2024
Texas
1 review
0 helpful votes
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Received strange emails
December 8, 2024

Receiving emails with a title of " TicketsOnSale Delivery Confirmation - Response Requested (Order ID:)" makes me feel very uncomfortable. Please improve.

Date of experience: November 28, 2024
New York
1 review
0 helpful votes
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Park it Here
December 8, 2024

Used the site to purchase tickets. Hopefully no issues to follow.

Date of experience: November 28, 2024