From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy to purchase the tickets and I received the confirmation in my email. Looking forward to receiving my tickets.
Finding where my seats are was not clear, just gave section.
Why $12 fee on a $15 purchase? You can send me a refund of 7 back to my card
It was fine. No problems at all. Thank you very much. Sincerely
I tried to buy tickets to the ballet, the nutcracker, I had to go to a different site to buy the tickets, they wouldn't just send me the tickets, they said i had to wait for them to be e-mailed to me, then they didn't e-mail them until almost 3:00 today, but they sent me an e-mail at 11:07 saying did i get the tickets, so I was very worried that i wasn't going to be able to get the tickets. This whole way of doing this is not good.
I got multiple messages to confirm my tickets….it was a little annoying.
Too many steps to get actual digital ticket, instructions confusing. Not user friendly.
The contact button on the website did not work so I wasn't able to reach anyone for 20 minutes and then was told my transaction was already confirmed so I couldn't cancel. So I will enjoy the show for double what it should have cost.
The fees seem a bit excessive but overall it was a seamless experience.
Paid $60 after fees for parking. When getting to the event it was $30 on the spot.
They charge 3 times the face value for a parking ticket. Never again would I purchase from them.
Was an easy site to navigate with a straight forward and quick process.
My experience was nice and perfect, definitely use this online site tu buy tickets again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members