From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So far so good from ordering tickets online. Just waiting on receiving the tickets.
Easy to pick seat, purchase and receive tickets. We had no issues. Very pleased.
Overall is great, very easy and fast. I would very recommend this site to purchase any tickets to any events
Great! Fast and user friendly experience! Received tickets and confirmation email promptly.
Easier than I expected. Not a fan of buying anything on line, but this was the only way. I liked the expérience
I paid $146 for a $35 parking ticket for the Andrew Bocelli concert in San Diego Dec 4. I have since found the same ticket through AXS for $41. I feel I was scammed.
Terrible experience with any customer service. I ourchased tickets in December for an event coming up 2/13 & my tickets are nowhere to be found. The phone number for tickets on sale is useless.
I have purchased tickets here several times and am satisfied with the price.
Very hard to understand the process not clear what I was buying or what the price was. Easily the worst ticket buying experience I've ever encountered.
I HOPE I DID EVERYTHING RIGHT.
AND I WILL RECEIVE MY TICKET BY
E - MAIL.
THANK YOU VERY MUCH.
HAPPY HOLIDAYS
The website needs more work. Not very clear. Brings u back to the same page repeatedly.
Yes, i have a confirmation. You say my tickets will be available by january 19. The show is on January 21. I am just concerned now.
I was charged more on my credit card than what I was billed for. Why is a Canadian event charged in USD? My receipt does not show the currency.
TrÚs bonne expérience, je le recommande site sécuritaire.merci
I would like to be able to confirm my purchase without having to fill out a survey
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members