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TicketsOnSaleReviews 36,095

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

54,127 reviews
Canada
1 review
0 helpful votes
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Rip off
December 17, 2024

Ordered "front row" tickets turns out they are general admission

Date of experience: December 7, 2024
Virginia
1 review
0 helpful votes
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VERY EASY
December 17, 2024

Very quick and easy to navigate. Looking forward to other events

Date of experience: January 24, 2025
Delaware
1 review
0 helpful votes
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Great
December 17, 2024

It was easy and convenient. I think the fees were a little high though.

Date of experience: December 14, 2024
Texas
1 review
0 helpful votes
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Entrega de boleto
December 17, 2024

Sencillo y rapido de comprar, pero quede con duda para la entrega del boleto

Date of experience: December 13, 2024
Vermont
1 review
0 helpful votes
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So far, so good
December 17, 2024

Melissa purchased these Tickets as a gift for us. Melissa is the best.

Date of experience: December 7, 2024
New Mexico
1 review
0 helpful votes
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I hope it's not a scam
December 17, 2024

They said my ticket would be available the day before the event i just hope it's not a scam

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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First time buyer
December 17, 2024

Everything went pretty good. Can't wait to see the show we are very excited.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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NA
December 17, 2024

The services charges were a little ridiculous but the system to get the tickets was pretty easy.

Date of experience: December 7, 2024
Michigan
1 review
0 helpful votes
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Fee
December 17, 2024

It was easy to get tickets but the fee added to the tickets is not ok.

Date of experience: December 10, 2024
Arkansas
1 review
0 helpful votes
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I do not have E tickets it is simple i needs the tickets to go to the concert

Date of experience: January 17, 2025
Brazil
1 review
0 helpful votes
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Purchase a park ticket
December 17, 2024
Updated review

I Had buy a park ticket for a NBA game in Los Angeles and I'm only waiting to recieve it for fun. Thank you.

Date of experience: December 7, 2024

Instructions
November 30, 2024
Previous review

The instructions are not very clear for me. I didn't received my tickets yet.

Date of experience: November 20, 2024
Iowa
1 review
0 helpful votes
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Paid too much
December 17, 2024

I was sad to learn after typing in "Ticketmaster" and my event, I mistakenly clicked on this site and then paid almost $120 more for my purchase than I needed to if I had just realized this was a 3rd party website for ticket sales. It should have been a pop up window that informed me instead of small print on the top. I was unable to refund. This is very discouraging for a hard working family just trying to pay our bills and enjoy the things we can.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Good
December 17, 2024

Excellent excellent excellent excellent excellent excellent

Date of experience: December 1, 2024
Wisconsin
1 review
0 helpful votes
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A little expensive but easy to manage
December 17, 2024

Easy to manage. More expensive than Ticketmaster but still good

Date of experience: December 7, 2024
Alabama
1 review
0 helpful votes
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Forest Frank Ticket
December 17, 2024

It was easy to use the program and I would I recommend it. I think it has a good lay out too

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Fast, Easy, but Expensive, y'all really go crazy with the tax...

Date of experience: December 7, 2024
Florida
1 review
0 helpful votes
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Satisfied customer
December 17, 2024

Does not mention parking but parking was not a problem on Sunday.

Date of experience: December 15, 2024
Michigan
1 review
0 helpful votes
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Service fees
December 17, 2024

Did not see a final price, which is extremely higher than expected until after I had paid. Will not order from you again.

Date of experience: December 13, 2024
Virginia
1 review
0 helpful votes
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Easy to use
December 17, 2024

Everything went smoothly. No complaints or issues were encountered

Date of experience: December 7, 2024
Virginia
1 review
0 helpful votes
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All good
December 17, 2024

All good. Looking forward to the concert in Boston Massachusetts in May. All good from here

Date of experience: December 7, 2024