From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very quick and easy to navigate site. Purchasing information was clear and concise. Will use again.
All good. Everything was easy. I don't really want to type 50 characters.
It was a good experience. I've never bought tickets before. Went smoothly.
So far so good but ask me after I've received my tickets and attended the event.
There were no issues to report when using this website to purchase tickets. Thanks.
I thought I would be able to get seats with my friend and she and i were told we cannot choose seats.
Ticket purchase was easy. It was the first option that came up on my search. Should have looked further. Paid almost double what I could have. My bad.
I recently purchased tickets to the durham bulls game. I have paid for the seats, but I have not received my tickets yet. It would be nice to know that the tickets have been secured and that I have my seats.
Excellent performance, highly recommend.
Performance was amazing.
Easy to navigate and use web site. Not readily apparent that this was a resale market. Waiting to get actual tickets. (Program 6 months out)
Smooth transaction. Would recommend to everyone that would like to buy tickets online
Clunky to use the map. Otherwise it was fine. Will use again if I have to
It was fine. Tickets are expensive but seems easy to purchase.
Overall excellent experience with this website and my ticket purchase!
So far it's been a good experience. Would of been nice for a isle seat option for those with social anxiety
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members