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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy selection and checkout. Website was easy to follow for seating and ticket purchase.
Overall my purchase experience was good, the only hiccup is that there isn't an app to load the tickets into one's mobile wallet. Once purchased, I had to go to the host college's website, login, navigate to the purchased tickets, adn then download them onto my phone. Buyers should be alerted to this.
Process was extremely easy, very fluid and I will hopefully use this processing system in the future for more concerts
Printed everything but my actual ticket and seat. I'm not going to bother putting more stuff on my phone that I don't plan on using.
Why in the world does someone have to pay almost 300 dollars for a parking spot for a simple concert. Unbelievable and unfortunate. No choice but to take it. Wow!
Happy with results of call with representative. Thank you!
I was not impressed at all and in fact I want my money back. I got charged $755 for two tickets to an event that only would have cost me $300! I did get my tickets promptly which was the only good part of this whole experience. Would definitely not recommend!
I am hoping these tickets are together since I paid a blood fortune for them
I have not received the actual tickets yet. Unable to rate the service until I've received the tickets I have already been charged for.
I don't know as I am still waiting on tickets. When should i expect to receive them?
My experience was simple and easy to access. I will definitely use this site again for future purchases.
Todo fue rápido y fácil, me llego notificacion de procesamiento de compra y al otro dia el order summary.
No customer service phone number. I have not received tickets
Quick and easy to use just kinda wired you have to download an app
My experience was excellent. I can't wait to see the John Legend concert. Thank you very much.
Had never bought tix from ticketsonsale previously and probably won't again. Prices were much higher than other sites for same tix…but I wasn't aware of all fees and chargers til it was too late. Then to find out I have to print all 8 of my tix out in order to get into the concert…why? Every other tix site lets you download tix to your phone and use your phone to get in. Wow! And finally, right there printed on the tix is the name of the original purchaser…and the price he paid for them, $59….and I paid $157 per tix…wow! None of this was known of course until after I had purchased the tix! Why in the hell does the tix have someone else's name on it if I own the tix now….I'm starting to have doubts if the tix are even legit? We'll find out! Oh well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members