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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

Instant Feedback

17,429 reviews
Jen S.
1 review
0 helpful votes
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Quick & easy
November 30, 2018

Quick & easy

Date of experience: November 30, 2018
Slavko P.
1 review
0 helpful votes
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Totally painless,good experience so far
November 29, 2018

Totally painless,good experience so far. A little expensive but you pay for what you get

Date of experience: November 29, 2018
Rob T.
1 review
0 helpful votes
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The site is very easy to navigate
November 29, 2018

The site is very easy to navigate.

Date of experience: November 29, 2018
Lance R.
5 reviews
0 helpful votes
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This was easier than I thought it would be
November 29, 2018

This was easier than I thought it would be

Date of experience: November 29, 2018
MELVIN A.
1 review
0 helpful votes
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Easy to do
November 29, 2018

Easy to do

Date of experience: November 29, 2018
Carol L.
10 reviews
0 helpful votes
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Easy breezy
November 28, 2018

Easy breezy

Date of experience: November 28, 2018
Ron v.
3 reviews
0 helpful votes
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Ridiculous number/amount of service charges
November 28, 2018

Ridiculous number/amount of service charges. Lack of clarity of what kind of ticket I'm buying e-ticket should not require a device without clearly explaining up front.
Canadian purchases should be in Canadian dollars. Why should I be forced to buy a Canadian concert ticket from a US company in US dollars?

Date of experience: November 28, 2018
Brian J.
2 reviews
0 helpful votes
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So far, so good
November 28, 2018

So far, so good.

Date of experience: November 28, 2018
Pat S.
1 review
0 helpful votes
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Relatively easy
November 28, 2018

Relatively easy

Date of experience: November 28, 2018
Kevin J.
3 reviews
0 helpful votes
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Fantastic..
November 28, 2018

Fantastic.happy wife happy life

Date of experience: November 28, 2018
Constance A.
2 reviews
0 helpful votes
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It was easy and fast
November 28, 2018

It was easy and fast. I will use it again

Date of experience: November 28, 2018
Cathy C.
2 reviews
0 helpful votes
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Didn't take very long to order
November 27, 2018

Didn't take very long to order

Date of experience: November 27, 2018
James J.
11 reviews
0 helpful votes
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Thank you
November 27, 2018

Thank you

Date of experience: November 27, 2018
Beverly B.
2 reviews
0 helpful votes
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I was appalled to see how much I was fleeced on the ticket price. Price on the tickets was $69.75 and I paid $187 for each ticket!

Date of experience: November 27, 2018
Lisa A.
27 reviews
0 helpful votes
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Excellent, it is always so easy to buy tickets
November 26, 2018

Excellent, it is always so easy to buy tickets

Date of experience: November 26, 2018
Deborah d.
1 review
0 helpful votes
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Perfect!
November 26, 2018

Perfect!

Date of experience: November 26, 2018
Sandra R.
1 review
0 helpful votes
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It's easy
November 25, 2018

It's easy.

Date of experience: November 25, 2018
Judith G.
1 review
0 helpful votes
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Quick,easy, painless!
November 25, 2018

Quick,easy, painless!

Date of experience: November 25, 2018
sennuwy a.
1 review
0 helpful votes
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Can't wait for the show!
November 25, 2018

Can't wait for the show! Thanks guys.

Date of experience: November 25, 2018
Jolyn C.
1 review
0 helpful votes
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Your fee is high
November 25, 2018

Your fee is high.

Date of experience: November 25, 2018