From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Love your system, we see plays all the time and purchase here.
I had questions about the tickets and was never able to speak with a person.
It was a fast and convenient purchasing experience.
I did not like that I was not able to add to the cart and had to check out twice and pay fees and taxes twice.
The service fees were higher than I have experienced in the past, was not expecting that. However, I am very satisfied with the delivery time/method of my tickets.
Looking forward to enjoying show
Quick and prompts were easy to follow. Delivery was also fast!
I was puzzled that I didn't receive actual tickets but must get them at will call. I ordered in plenty of time so am somewhat inconvenienced by having to plan time to pick up. I am bringing a friend who loves the show but has Parkinson's and standing is difficult for him. I will have to find a place for him to sit while I get the tickets
Good
It was super easy
I would like to know exactly where the seats I am buying are located before I purchase my tickets. Also, I was suppose to receive a discounted price on the tickets I bought, but I was charged full price.
Cant wait
I was purchasing on a canadian site and after then charged USD.
Amazing quick and easy service! Will recommend to everyone I know!
First time use and it went excellent.
Very Easy to do hope I can get a ticket so I can Have fun at the Desert Diamond
So far good experience
Tickets were a bit pricey for seats.
This is a gift. Also interested in 1 meet and greet ticket
Quick and easy.miss collecting the old tickets stubs, otherwise very pleased with service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members