The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Easy transaction. Right to my email can see my proof of purchase and instructions are clear. I cant wait for the game its gonna be such a good Christmas gift.
Im happy with the purchase and the tickets are awesome, and I know theres some add on fees and taxes, but this was rather high. Overall Im excited about seeing the STARS but I paid an extra 100 bucks I didnt know was coming.
Fast and easy to order tickets for events. I kinda wish they showed whether or not certain sections were sold out
It was very quick and easy for me to find where I wanted to sit and also how much it cost. I got it done super quick and with no problems at all!
This was my first yime using this site. It was a very quick and easy process to get tickets. Will definitely use it again.
It was very simple and easy thanks alot its katy perry time. I love going to concerts and i found that tickets experts are the way too go for sure thanks alot.
Can't wait for the game, buying from this site was easy, but the only thing is until the very end do you find out how much all the fees are. It was almost like paying double
Buying the tickets were easy. Not happy about the service fees! Can't wait to see the show! Finding tickets to any Vegas show or Broadway show can be a difficult thing.
Pleased with the service so far!
The fact that you charge a service fee of $25 per ticket is disgusting. We are taking three granddaughters to the Christmas Show. The total charge is $690 which includes $171 in ticket service fees. You ought to be ashamed of yourselves
- but why to I have to type at least one hundred characters before getting the tickets - that is ridiculous and annoying
Additional fees should be disclosed before the CC information is taken... ALSO it should be clear the the price is in USD (especially for Canadian venues).
I have never bought tickets here before so far I have no complaints. Will continue to purchase through here.
Buying the tickets were very fast and easy. I found the date that I wanted and the seats that I wanted. My family is look very forward to seeing this show!
No problems with ordering. Just a little confused as to how to confirm when i havent received the tickets. I received the invoice so Im guessing Im ok.
Super happy with my purchase, and super excited for the concert, the transaction went very smoothly, the prices weren't super high
I'm very satisfy I purchase the tickets vey fast and fast. I would recommend this site to everybody.
It was easy to order our tickets. I got right in and ordered tickets. We love Farth Brooks and cant wait!
I bought tickets for a specific performance. The screwed up and sent me tickets for the wrong date and refused to exchange them for the correct date. Then they had the unmitigated gall to suggest I use their site to resell the tickets they sent to me. DO NOT BUY FROM THIS COMPANY. They are dishonest THIEVES.
Industry Experts Finding Tickets for Sports, Concerts, Theater