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Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Rhode Island
1 review
0 helpful votes
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Easy
December 3, 2017

Easy transaction. Right to my email can see my proof of purchase and instructions are clear. I cant wait for the game its gonna be such a good Christmas gift.

Date of experience: December 2, 2017
California
3 reviews
0 helpful votes
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Hidden fees
December 3, 2017

Im happy with the purchase and the tickets are awesome, and I know theres some add on fees and taxes, but this was rather high. Overall Im excited about seeing the STARS but I paid an extra 100 bucks I didnt know was coming.

Date of experience: December 2, 2017
California
1 review
0 helpful votes
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Fast and easy to order tickets for events. I kinda wish they showed whether or not certain sections were sold out

Date of experience: December 2, 2017
Germany
1 review
0 helpful votes
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Great
December 3, 2017

It was very quick and easy for me to find where I wanted to sit and also how much it cost. I got it done super quick and with no problems at all!

Date of experience: December 2, 2017
California
1 review
0 helpful votes
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Not good
December 3, 2017

I got ed sheeran tickets. I adore him but the fees were too much. 100 more bucks for 2 tickets almost costing me 600!

Date of experience: December 2, 2017
Michigan
1 review
0 helpful votes
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Great experience
December 3, 2017

This was my first yime using this site. It was a very quick and easy process to get tickets. Will definitely use it again.

Date of experience: December 2, 2017
Michigan
1 review
0 helpful votes
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Awsome
December 3, 2017

It was very simple and easy thanks alot its katy perry time. I love going to concerts and i found that tickets experts are the way too go for sure thanks alot.

Date of experience: December 2, 2017
Colorado
1 review
0 helpful votes
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Not too good
December 2, 2017

Can't wait for the game, buying from this site was easy, but the only thing is until the very end do you find out how much all the fees are. It was almost like paying double

Date of experience: December 2, 2017
Colorado
1 review
0 helpful votes
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Buying the tickets were easy. Not happy about the service fees! Can't wait to see the show! Finding tickets to any Vegas show or Broadway show can be a difficult thing.
Pleased with the service so far!

Date of experience: December 2, 2017
Pennsylvania
1 review
0 helpful votes
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Horrified
December 2, 2017

The fact that you charge a service fee of $25 per ticket is disgusting. We are taking three granddaughters to the Christmas Show. The total charge is $690 which includes $171 in ticket service fees. You ought to be ashamed of yourselves

Date of experience: December 2, 2017
Canada
1 review
0 helpful votes
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Quite easy so far
December 3, 2017

- but why to I have to type at least one hundred characters before getting the tickets - that is ridiculous and annoying

Date of experience: December 2, 2017
Canada
1 review
0 helpful votes
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The Killers
December 3, 2017

Additional fees should be disclosed before the CC information is taken... ALSO it should be clear the the price is in USD (especially for Canadian venues).

Date of experience: December 1, 2017
Colorado
2 reviews
0 helpful votes
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I have never bought tickets here before so far I have no complaints. Will continue to purchase through here.

Date of experience: December 1, 2017
New York
1 review
0 helpful votes
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Fast and easy
December 3, 2017

Buying the tickets were very fast and easy. I found the date that I wanted and the seats that I wanted. My family is look very forward to seeing this show!

Date of experience: December 1, 2017
North Dakota
1 review
0 helpful votes
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No problems with ordering. Just a little confused as to how to confirm when i havent received the tickets. I received the invoice so Im guessing Im ok.

Date of experience: December 1, 2017
Texas
1 review
0 helpful votes
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Great
December 3, 2017

Can't wait for the show but really hating that I have to write a review just to get my tickets sent. Hopefully I'll actually get them!

Date of experience: December 1, 2017
South Dakota
1 review
0 helpful votes
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Tickets
December 3, 2017

Super happy with my purchase, and super excited for the concert, the transaction went very smoothly, the prices weren't super high

Date of experience: December 1, 2017
New York
2 reviews
0 helpful votes
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I'm very satisfy I purchase the tickets vey fast and fast. I would recommend this site to everybody.

Date of experience: December 1, 2017
Texas
1 review
0 helpful votes
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Easy to order
December 3, 2017

It was easy to order our tickets. I got right in and ordered tickets. We love Farth Brooks and cant wait!

Date of experience: December 1, 2017
Pennsylvania
1 review
0 helpful votes
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I bought tickets for a specific performance. The screwed up and sent me tickets for the wrong date and refused to exchange them for the correct date. Then they had the unmitigated gall to suggest I use their site to resell the tickets they sent to me. DO NOT BUY FROM THIS COMPANY. They are dishonest THIEVES.

Date of experience: November 30, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States