The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Great cant wait for show. Buying from the site was very easy. Couldnt find seats anywhere else this good
Looking forward to the play and glad there were tickets available. I'm hoping all the fees will make it easy for me to receive the tickets after reading some of these reviews. It said they would mail them to me the week before the event. Fingers crossed.
Final cost is not itemized and additional fees are very high! Would not recommend. And it's ridiculous that I have to type at least 100 characters before being able to submit.
Excellent experience to go to td gardena. Really enjoyed. It is really a great service. Very easy to use, Thank you very much ch.
Had a good time, love hockey love to drink beer l, lets have some fun this beat is sick am I right. Paid for tickets, got tickets (maybe)
It was a great experience fast and very easy most sites take you through so many steps this was great and it actually showed you the seating chart along with the tickets you were looking for that was my favorite part
This was a gift for my girlfriend and she is going to love it. We have wanted to see this dance for a long time and now we finally get to see it for a great price
It was a good experience but really don't like that I have to pay a service fee and write a review to get my tickets. Thanks
Never used this website before. Very easy to use and buy tics. Received my etickets and printing instructions quickly - same day! Fees are a little high, but would buy tickets again through this site
Seems easy have not got my tickets yet hope they come soon so I can have them on my I phone electronic tickets.
Very easy and convenient website! In and out quickly! Will definitely use again for tickets for next event.
Best website to get your tickets ever I cant beleive how easy that was this made my day I couldnt be any happier imma enjoy my show tonight for sure!
Thank you Kenny for getting these tickets for Kristen and I birthday and Christmas present! We cant wait to go and experience her in concert
Easy butn. A. ninwasnt expecting the massive tax. This is a a decent website akin to expedia or any other that offers a secure way to transfer money for services.
Very easy to follow directions on how to purchase tickets. I would definitely recommend Tickets. Expert! Great experience and will purchase from them again without hesitation.
Very simple website although the service charge was a little ridiculous. I would use you guys again.
Please send so I can go to the game waiting and waiting time is of the essence need tickets hurry
HUrry game starts at 7
I felt that a service fee of $60/ticket was way too high. When I inquired about cancelling they simply told me "No". I will watch out for this seller in the future.
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