website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
New York
1 review
0 helpful votes
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Tom jones
December 1, 2017

Great cant wait for show. Buying from the site was very easy. Couldnt find seats anywhere else this good

Date of experience: November 30, 2017
Colorado
2 reviews
0 helpful votes
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Easy but high fees
December 1, 2017

Looking forward to the play and glad there were tickets available. I'm hoping all the fees will make it easy for me to receive the tickets after reading some of these reviews. It said they would mail them to me the week before the event. Fingers crossed.

Date of experience: November 30, 2017
Wisconsin
1 review
1 helpful vote
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Additional Fees
November 30, 2017

Final cost is not itemized and additional fees are very high! Would not recommend. And it's ridiculous that I have to type at least 100 characters before being able to submit.

Date of experience: November 30, 2017
New York
1 review
0 helpful votes
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It is great
December 1, 2017

Excellent experience to go to td gardena. Really enjoyed. It is really a great service. Very easy to use, Thank you very much ch.

Date of experience: November 30, 2017
Canada
1 review
0 helpful votes
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Cool
November 30, 2017

Had a good time, love hockey love to drink beer l, lets have some fun this beat is sick am I right. Paid for tickets, got tickets (maybe)

Date of experience: November 30, 2017
New York
1 review
0 helpful votes
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All good
November 30, 2017

Great website I can not wait to go to see Marc Antony I do not like forced to write to review that long

Date of experience: November 30, 2017
Louisiana
1 review
0 helpful votes
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Awesome
November 30, 2017

It was a great experience fast and very easy most sites take you through so many steps this was great and it actually showed you the seating chart along with the tickets you were looking for that was my favorite part

Date of experience: November 29, 2017
Rhode Island
1 review
0 helpful votes
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Awesome
November 30, 2017

This was a gift for my girlfriend and she is going to love it. We have wanted to see this dance for a long time and now we finally get to see it for a great price

Date of experience: November 29, 2017
California
1 review
0 helpful votes
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Quick easy to use
November 30, 2017

It was a good experience but really don't like that I have to pay a service fee and write a review to get my tickets. Thanks

Date of experience: November 29, 2017
New York
1 review
0 helpful votes
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Never used this website before. Very easy to use and buy tics. Received my etickets and printing instructions quickly - same day! Fees are a little high, but would buy tickets again through this site

Date of experience: November 29, 2017
Canada
1 review
0 helpful votes
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So far so good
November 30, 2017

Seems easy have not got my tickets yet hope they come soon so I can have them on my I phone electronic tickets.

Date of experience: November 29, 2017
Colorado
1 review
0 helpful votes
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Easy and fast service!
November 30, 2017

Very easy and convenient website! In and out quickly! Will definitely use again for tickets for next event.

Date of experience: November 28, 2017
Georgia
1 review
2 helpful votes
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Great
November 29, 2017

Best website to get your tickets ever I cant beleive how easy that was this made my day I couldnt be any happier imma enjoy my show tonight for sure!

Date of experience: November 28, 2017
New York
1 review
0 helpful votes
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All good
November 29, 2017

I am really happy with the transaction just don't want to be forced to write a review to get my ticket confirmation.

Date of experience: November 28, 2017
Texas
1 review
0 helpful votes
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Thank you Kenny
November 28, 2017

Thank you Kenny for getting these tickets for Kristen and I birthday and Christmas present! We cant wait to go and experience her in concert

Date of experience: November 27, 2017
New York
1 review
0 helpful votes
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Great
November 28, 2017

Easy butn. A. ninwasnt expecting the massive tax. This is a a decent website akin to expedia or any other that offers a secure way to transfer money for services.

Date of experience: November 27, 2017
Iowa
1 review
0 helpful votes
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Very easy to follow directions on how to purchase tickets. I would definitely recommend Tickets. Expert! Great experience and will purchase from them again without hesitation.

Date of experience: November 27, 2017
Georgia
1 review
0 helpful votes
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It was great
November 27, 2017

Very simple website although the service charge was a little ridiculous. I would use you guys again.

Date of experience: November 27, 2017
New York
1 review
0 helpful votes
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Have not receive
November 27, 2017

Please send so I can go to the game waiting and waiting time is of the essence need tickets hurry

HUrry game starts at 7

Date of experience: November 27, 2017
Missouri
1 review
0 helpful votes
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I felt that a service fee of $60/ticket was way too high. When I inquired about cancelling they simply told me "No". I will watch out for this seller in the future.

Date of experience: November 27, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States