website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
How would you rate Tickets.Expert?
grey star
grey star
grey star
grey star
grey star

Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Connecticut
1 review
0 helpful votes
Follow Karen S.
Unfollow Karen S.
Send Message
Share Review
Report Review

Thank you - talking with the supervisor.

All worked out well.

Please - advert to my conversation.

Date of experience: December 11, 2017
Arizona
1 review
0 helpful votes
Follow Meredith M.
Unfollow Meredith M.
Send Message
Share Review
Report Review

So so...
December 12, 2017

Super easy and but the extra charges were a little high! Made the "cheap" tickets almost $200. That was slightly annoying.

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
Follow Lyn H.
Unfollow Lyn H.
Send Message
Share Review
Report Review

Surcharge
December 11, 2017

Why is the surcharge so expensive, this is horrible. It is the price of a seat. How do you expect people to purchase tickets with a surcharge that high

Date of experience: December 11, 2017
GB
2 reviews
0 helpful votes
Follow Lynne R.
Unfollow Lynne R.
Send Message
Share Review
Report Review

Tickets
December 12, 2017

Excellent service so far. Online seating plan a little difficult to understand but apart from that online system worked well.

Date of experience: December 11, 2017
Idaho
1 review
0 helpful votes
Follow Suecarol R.
Unfollow Suecarol R.
Send Message
Share Review
Report Review

Extra Charges
December 11, 2017

The extra charges when ordering on line is exhorbitant. Each ticket is charged. Fpr these tickets I paid $75.00 for $55.00 seats!

Date of experience: December 11, 2017
Minnesota
1 review
0 helpful votes
Follow Tammy A.
Unfollow Tammy A.
Send Message
Share Review
Report Review

I got my tickets
December 12, 2017

I got my tickets in the time they were expected. I did expect a service fee for them but not the rate I was charged. I am looking forward to seeing Home Free again. Thank you.

Date of experience: December 11, 2017
Oregon
1 review
1 helpful vote
Follow Shari O.
Unfollow Shari O.
Send Message
Share Review
Report Review

Poor site adding $70 after the purchase price. And i still dont have my tickets. Will they be coming today?

Date of experience: December 11, 2017
Texas
1 review
0 helpful votes
Follow Taylor R.
Unfollow Taylor R.
Send Message
Share Review
Report Review

Great
December 11, 2017

Great, this ticket site is very easy to access and had a lot to choose from. Also had great prices. I dont know what I would have done if I didnt find this site

Date of experience: December 10, 2017
Mississippi
1 review
0 helpful votes
Follow d S.
Unfollow d S.
Send Message
Share Review
Report Review

Awsome
December 11, 2017

Got tickets at last minute, great deal, gave us great stuff to look at and great deals on seats. I just want to see my tickets. Not a fan of this survey tho

Date of experience: December 10, 2017
Minnesota
1 review
0 helpful votes
Follow Ana r.
Unfollow Ana r.
Send Message
Share Review
Report Review

Very easy
December 11, 2017

This process was very easy and stress free. I found the tickets very easy and fast. I didnt think these process would be as easy, its my first time doing it and i was very excited to see how fast it was

Date of experience: December 9, 2017
Canada
1 review
0 helpful votes
Follow Chantal R.
Unfollow Chantal R.
Send Message
Share Review
Report Review

Excellent
December 11, 2017

Very fast and super easy to access and find what you need on the website! Very happy i purchased my hockey tickets through this website!

Date of experience: December 9, 2017
Oklahoma
1 review
0 helpful votes
Follow bailey m.
Unfollow bailey m.
Send Message
Share Review
Report Review

At the last minute, I needed tickets for Hello Dolly next week. I was given options and chose great seating which I was glad to get. I was shocked by the service price. I am happy to see the show.

Date of experience: December 9, 2017
Massachusetts
1 review
0 helpful votes
Follow April P.
Unfollow April P.
Send Message
Share Review
Report Review

Easy to use!
December 11, 2017

Very easy to use this website and would recommend to anyone...,,,,,,,...,...,,,,,...,,,,...

Date of experience: December 9, 2017
California
1 review
0 helpful votes
Follow Jermaine B.
Unfollow Jermaine B.
Send Message
Share Review
Report Review

It's okay
December 11, 2017

Every time l order tickets here well lately l haven't been getting my tickets my refund to my bank be slow but it seem like you guys take the money fast with no problem l order tickets this time l will see will l get them on time or will l get a message saying the tickets are no more available

Date of experience: December 9, 2017
Indiana
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Send Message
Share Review
Report Review

Easy to do
December 11, 2017

Buying tickets was easy to do. It was a little expensive but that's okay. I wish the service fee and delivery fee was a little cheaper but overall it was worth it. I wish the tickets would just send right to my email because it's taking a long time to print them. But it was easy to do.

Date of experience: December 9, 2017
Canada
1 review
0 helpful votes
Follow Travis K.
Unfollow Travis K.
Send Message
Share Review
Report Review

I bought 2 tickets for $350, thinking I was already spending quite a bit, and that fees wouldnt add much to my total. Imagine my surprise when I have to add another $115 for processing fees. I know its a cost of doing business and people will still pay to see the concerts, but the shock of paying another 1/3 of the total ticket price in hidden fees is astonishing.

Date of experience: December 9, 2017
Illinois
1 review
0 helpful votes
Follow Stephanie l.
Unfollow Stephanie l.
Send Message
Share Review
Report Review

Good
December 11, 2017

Im trying to get to my tickets but these questions is stopping me & waisting my time I need more time to finish this

Date of experience: December 9, 2017
Michigan
1 review
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Send Message
Share Review
Report Review

I ordered 4 tickets to see Andrea Bocelli at a price of $255 per person. No where did it mention that they were going to charge me a processing fee of $86.70 per person. Yes, this is not a typographical error, I did say a processing fee of $86.70 per person. And, like I said, you don't know there is any fee until you have placed your order and find yourself in deep shock after looking at the final cost. Never, never, never again. Do yourself a favor and order from someplace else.

Date of experience: December 9, 2017
New Jersey
1 review
0 helpful votes
Follow Raffi B.
Unfollow Raffi B.
Send Message
Share Review
Report Review

Ok. Where do I start off? It was the best service ever! I am definitely going to budry from here again! As a lot of people know, I'm a hockey lover and this is the best website! I had already recommended this website to my friends! Thank you!

Date of experience: December 9, 2017
New Jersey
1 review
0 helpful votes
Follow Ashlee L.
Unfollow Ashlee L.
Send Message
Share Review
Report Review

This is ridiculous
December 10, 2017

Why cant I see my tickets. Why are you making me take this survey. This is stupid! I just want to know that these are purchased

Date of experience: December 9, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States