Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this? How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this? How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this? How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this? How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this? How do I get my tickets? Just showing the email or other ways? Can someone pls tell me? And why I have to enter 100 words to submit this?
just give me my tickets and ill be happy..............................................................................
The website was very fast and super user friendly! I would defineitly use this website again to purchase tickets!
Good, good, good. I don't have a hundred characters to say that. I don't get my ticket right now. I don't know. Am i need to write the feedback first?
Fast check out. Easy selection. Dont know what this is for but too high service fee. If you charge that high service fee and still ask people to write 100 words customer wont be happy
I could say that ordering tickets are great and a smart idea, but I would want my tickets to get here soon. I would love to go see the cowboys play
Quick and efficient but steep service charges... and weird to have to write 100 characters- forcing a review
I dont see my ticket to print it, so I cant rate yall on anything! Yall received my money and then ask for a review before giving me access to my ticket i purchased
Lined the display of options and cost. Won't really be able to fully know how I like the service until I get the tickets in March.
High fee, wish it was lower. Maybe be different from the other sites. I am not certain why I need to have more characters in order to review my tickets
Thank you very much for providing an easy to utilize ticket purchasing site. I was left with a positive experience and will be recommending this to my friends and colleagues alike.
Went smoothly! Got my seats quickly and there wasnt much to complain about, but l have to make it to 100 characters
Able to find the area and seats quick and easy. Charges over and above the tickets unfortunately are unreasonable.
This is the first time ordering from this website. Wasn't terrible but wasn't great, plus the service fee is extremely expensive for no reason.
I would recommend this site. This is the first time I have ordered and am very happy with it. Fast easy, first time order, having some issue in getting the ticket promptly, mandatory review is not what I appreciate... more
The Service charge is way to high. I Will not be buying tickets again anytime soon till service charges are lowered. People buy these tickets knowing they wont be attending just to upcharge and make money. While families have to suffer. Face value $35 and I pay $54 plus a $20 fee each. Thats a joke
Fast easy, first time order, having some issue in getting the ticket promptly, mandatory review is not what I appreciate, takes time which i have not got
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members