The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Super easy to navigate the site. Didn't expect the extra $50 fee per ticket and I missed that it was in USD not CAN... but that was my error. Excited for the game nonetheless :) Thank you!
It's shady business to surprise your customer with your PER TICKET service fee at the end of the transaction. Plus the ridiculous $8 "Download" fee? What, to cover the cost of the expensive email?
I totally get that you need to make money off your service... but be up front about it, so I can figure the cost RIGHT OFF THE TOP.
Easy to navigate website - quick service. I agree that the fees were a lot higher than I thought they'd be. Hope my son enjoys his Christmas gift.
From the time I started searching for seats to the time I printed out the tickets, it was about 5 minutes! Super quick and easy :)
Very good service can't wait to go and see monster jam. Had no problem finding my tickets for event and good prices and good seats
Thanks for the tix. A little expensive on the fees, i did not expect a $47.00 fee plus another $7.95 fee to print tickets.
This is the first time I've used this service. It was quick and easy and I got my tickets instantly. I would use this service again in the future.
Very expensive service fees unbelievablevery expensive service fees unbelievablevery expensive service fees unbelievablevery expensive service fees unbelievablevery expensive service fees unbelievable
Waiting on the tickets... Looking forward to receiving my tics... 100 characters is too many. When will tics be sent? Knicks and Pelicans at the Garden!
It was very easy to buy the tickets I wanted, but I was shocked with the added service fees and on top of that, another charge for the privilege of printing the tickets myself. Geez.
Service Fees are to high.../////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
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I regret clicking submit...
Again regret this as well 100
Why are you forcing me to rate? Give me my damn tickets... right now
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