Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Ordering tickets was excellent. It was fast and easy to navigate through. I will definetly come here to buy tickets in the future.
Good job and thank you I will like it want to do it again and hopefully I will have fun. These was my first experience in going to see a game live
I went on Wells Fargo site for 2 Disney on Ice tickets and was shocked at all the fees that they tack on at the end. It's more and more every time I buy tickets. They had a $12.50 PER PERSON convenience fee, $3.50 delivery fee, $4.75 order fee, that was $33.50 in fees on 2 tickets more than what a ticket cost! I paid a $7.95 download fee and a $3 convenience fee per ticket here which I was okay with after visiting Wells Fargos site. I paid $9 a ticket lower level seats vs. $22 on Wells Fargo site. I paid in total $32 for 2 seats section 110. I literally paid in total less than what just the fees were on 2 tickets at Wells Fargo site. I got the tickets like 3 minutes after my order, printed them and headed out. My daughter and I had a blast! And I splurged a little more on her considering I saved more than half on tickets. $77 vs. $32. I recommend waiting till the day of or keep checking back as the day or time gets closer. I bought my tickets about 3 hours before. I will NEVER buy tickets off the Wells Fargo site ever again! I sure the fees will be $20 per person come next Christmas for Disney on Ice. RIDICULOUS!
Thanks for the ticket. I shouldnt get the ticket at box Office. Lucky to find this 2 tickets. TThanks for the ticket. I shouldnt get the ticket at box Office. Lucky to find this 2 tickets. T
Its not clear yet how I'll get notified when I can print tickets, hope there are not any issues. There was no mention of having to do a survey to get information on how to get the tickets.
Nowhere was a service fee mentioned or a US vs. CAN dollar mentioned. It added $150 to the advertised/posted ticket price. I clicked to pay for the POSTED ticket price. Not the price plus an additional $150. This seems Fraudulent. Will never buy here again.
My daughter and her friends will be so excited to attend the show. What a surprise it will be. We all saw her 6 years ago. Fantastic show
Do not use this site to buy tickets, you are forced to write a review or you do not get your tickets!
The price ended up being way more than ticketmaster but we were led to this site first and didn't know that ticketmaster offered tickets for this event. Very disappointed.
My ticket was $ 556.00, which I was happy to pay.
The service fee was $ 189.04!
Prohibitive price. I can understand that the website has costs but this is way to much. It is quite ridiculous!
These ticket sites need to stop being $#*!s with the ridiculous fees. I swear the first site to actually have reasonable fees will destroy the rest of the competition. Get it together!
My wife ordered three tickets to the Nutcracker in Boston and asked me to print the receipt. I noticed the service fee was $50.66 for each ticker. Are you kidding? These ticket websites are ridiculous and should be shut down. Total rip-off.
I just want my tix i just want my tix i JUST want my mfn tickets yyyyy make me do survey no one cares as ling as we get our TICKETS which i have not but i sure paid for it so wassup
I found it easy to find my tickets and what seating I wanted. They are a gift for my mom and step dad. I think they will love it. Especially my step dad since he loves racing.
Quick and easy. Fees were a bit much. Seat map was very easy to understand and get a sense of seat location.
This is a pain that I have to do this to get my tickets. Liked the experience until this. And now I have to leave 100 characters???????????
Fees are high but all in all the service was good. Able to find decent seats. Is a Christmas gift for my daughters and they will be so excited that they are going.
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members