Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Too expensive. Not a big fan of the extra 100+ bucks for fees for a couple of tickets. In the end, it appears as though i got tickets, we'll see when we get to the venue.
This website to purchase tickets is so easy and quick to gain access to the tickets! Hope to use this again for another event!
Quick service, but a lot of fees and extra charges. Not happy about that, since it seems excessive and unnecessary.
It would be nice to see a layout of charges and fees. 150 is quite a bit less than 208. I understand theres fees but it would be nice to know for what.
The website for purchasing tickets was quick, easy, and fast to gain access to the tickets. Hope to use this again for another event.
Buying tickets to a local Canadian hockey game from a us site who charges me $55 usd a ticket service fee.
We as Canadians must be stupid to have allowed this criminal activity to take place.
It sickens me. This is one reason why I dont go to these venues very often.
Slow unresponsive customer service. Unreliable access to tickets and flash seats has a awful user friendly site. I would buy from stubhub if you can. I will not buy off of this service again. I still dont have my tickets.
The best New Year's Eve ever. Did have any idea that Kids Rock was going to be herex but looking I up on your site madeine and my boyfriend's New Years Eve worth it.
This was sooooo good im sooo happy i gpt tockets from here! Thank have a great new year very expensive
I think it was very informative thank you. I like how each process was broken down so that I could understand what I was paying for.
The service is great I hope my husband Gillis McKinney lives his gift to the playoffs this year GI jaguars
Id rather have my tickets immediately it makes me nervous spending hundreds of dollars on good faith that my tickets will be released a week before my event. Why cant I have them now? I did pay for them.
Just tryna get my tix. Please give me those tix. Just tryna get to 100 characters here. Guess I still haven't gotten to 100.
Got the tickets, but wasn't expecting the extra "service" fee. Service for what? Email? Adding 1/3 of the quoted price to the total for emailed tickets to nosebleed seats is robbery and you all should be ashamed.
Very user friendly. It was simple to purchase great seats. I will definitely utilize again. Would recommend to my friends
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members