Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Good, if the tickets arrive, which invalidates this process; being directed to a review, before safe receipt of said tickets. Is this some form of cruel Orwellian mind joust?
I ordered two pretty expensive concert tickets as an early birthday gift for my sister and am so excited to have received the tickets via FedEx 4 months before the estimated ship date! Super quick shipping. For some reason, I didnt check any website reviews until after I placed my order, so I became very anxious when I came across a 2-star rating for the service my tickets were being shipped through (TicketTracker.com) and countless reviews about being scammed and having horrible experiences. However, I am here to say I received physical, 100% legit tickets via MyTicketTracker after ordering through Tickets. Expert and could not be more pleased with my positive experience. :)
Good website that did a good job giving me tickets. Happy with purchase. Recommend to others. I will use again the future to buy more tickets for different games
I brought tickets on the website for the first time. It was super easy. Im just waiting on my tickets to come.
Like that I can just pick a seat and go I will use this website again to get my tickets this website is good for ordering tickets
Site is easy to mauver and delivery was fast site was very clear as to what was available I would use this site again
Good service. Nothing else to say just using up the one hundred characters requested for this review. Thus part is making me want to bring down the score.
Quick and easy. User friendly and its nice to see what the view is going to be from your seats. I would use this website again
Fast response great selection of seats awesome Im happy with u guys really appreciate it I always wanted to visit Allstate Saturday night especially in LA
Cannot wait! I have seen kid rock several times and every time is a blast! There are not enough words to express in one hundred words...
I was told they would be e-mailed to me on Friday, Feb 9,2018. I have not recieved them as of today.
Super excited to go to the races for the first time! Thank you for an easy process to get tickets! Five stars all the way! First time using this website
I have not yet received my tickets and it charged my card twice. I fully expect them to refund one of the charges and supply the tickets.
This was a great way to buy tickets its just alittle confusing on when and how I will receive my tickets
No problem ordering tickets. Everything went smooth through to whole process. Only complaint, fees extra high
No problem printing my tickets. The order came through quickly. Also was told I would get a $25 refund. Hope that goes as smoothly as the ticket purchases. The service fees are very high and would recommend lowering them to encourage more business.
Every thing went smooth. It was fast and easy. Didn't need assistance. Just waiting on an email to download e tickets
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members