The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Great experience using this site, will continue to use this web site for future purchases. Fast and east to use.
THE ORDERING PROCESS WAS FAIRLY EASY, HOWEVER, I WOULD RATHER GIVE A REVIEW AFTER I RECEIVED MY TICKETS.
Some complications with trying to order the tickets but got it to work, but I got a discount in an email which was nice
Very quick and easy procss. But I don't like having to enter a 100 character review. Now I am making stuff up to be able to submit.
It is an amazing website to get the tickets. I would recommend this to every one. All my friends and my family
Online search for and purchase of Blackhawks tickets went vey smoothy. But now I am annoyed to have to produce a 100 letter survey response!
Purchase was easy to do. Waiting for my tickets to be emailed to me though. Was hoping they would be instant.
Getting ticket for concert is very easy on this website. I am so excited to watch Celine Dion and tickets. Expert has done a great job for me to have one. More power to Tickets. Expert!
That need to help me. Good just need to down load to my phone. This is taking my time. We are not getting these tickets. So hard to figure out.
Easy to order tickets but unclear if tickets emailed or mailed. Says tickets will be delivered by April 23 and if this is mail I will have already left for my vacation.
Overall my first time buying Ill follow up on this after the concert and truly let you know how this was.
Easy ordering! I was happy to order tickets on ticket expert because it was so easy. It was nice to see the seating arrangements and availability on the same page as the tickets prices. Will def be back.
All the site was great from ticket selection to purchase to ticket delivery( very quick) but feel ripped off after they sent a code for 15%off my order but was not honoured
Industry Experts Finding Tickets for Sports, Concerts, Theater