TicketNetwork Reviews Summary
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 6th among Tickets sites.
I bought tickets for the Bill Burr 7:30 show, the tickets that showed up were for the 10:30 show. After 8 days of un-resolved emails, calls that were disconnected, on hold for 30 min... they offered worse tickets than what I paid for. You can't get a manager on the phone, they just put you on hold and tell you they'll get back to you. Here it is the day of the concert AND i still have no TICKETS! Paid $390 service fee for WHAT!
This is a bait and switch scheme and our tickets were ABSOLUTELY not comparable or better than what we thought we purchased. AND CERTAINLY NOT BETTER!
When we downloaded our tickets, we thought these would be our seats, but it turns out, when we got to Wrigley Field, our tickets were on the opposite side of the stadium, There were speakers blocking the view and they were not elevated to the same level as Row 4 in Section 28 - Maker's Mark Barrel Room. There was NO entry or access to the Maker's Mark Barrel Room or nearby bathrooms which is what these tickets indicated. In addition, the seats in section 28 are padded seats! The tickets we ACTUALLY received were NOT padded seats, and they were nowhere near the Maker's Mark Barrel room, nor was there any access to the bar or bathrooms there.
These tickets were ballooned in price - sure we realized this, but what we got was just unacceptable. The tickets we received were NOT BETTER, they were substantially WORSE than what we purchased.
Awful experience that is ongoing. Paid for 2 sets of 2 seats each tickets to classical music concert at Tanglewood MA in late June for August 8 performance. The information post-sale said they would be delivered electronically by August 6. In July a serious health issue made it impossible to go. Asked for refund; was told ticket sales are final and they recommended we try and sell them though ticket resellers. We put them up for resale and agreed to send them when we were to receive them (August 6). August 6 came and went and no tickets but the ticker resellers say we we are iable for the cost of replacement plus a penalty. On August 8, just 2.5 hrs before the performance we were sent just one pair of tickets... too late to satisfy the resellers and not in time to go ourselves since we are miles away. An email to Ticket Network requesting a refund has gone unanswered. On top of dealing with the stress of the medical issue now we are now burdened by the loss of our original ticket money and an as-yet undermined liability for the resale we are being penalized for. Ticket Network appears not to be a legitimate company as much as a criminal enterprise.
Easy to purchase tickets! I love how optional seating is shown so you can decide where you want to sit.
I bought 2 tickets for a NBA match that will take place on the 10/30 but I still haven't received the email with the instructions to download the tickets. At this point I'm really worried about my tickets and I would like to know how to proceed. I would like to have an answer and I hope to hear you soon. (My order number is *******).
Very talented cast. Too many songs waaaaay too long. Purchasing tickets online was a disaster RIP OFF! Again cast was great.
Slow as hell. Will never use them again. Have you ever heard anything about Customer Focus? Get some books and read about it. Very exciting. Some say it helps build a great service. But it's certainly not about you.
I purchased tickets to the 2020 NCAA Wrestling Championships for all sessions and received a receipt for 1 of 6 sessions. No onw would pay $2900 for 1 session? I tried fighting it but didn't win with my credit card company. Screenshot the tickets you are purchasing! Covid 19 caused the event to get cancelled! Company told me 3x credit card is inactive. I fought for 4 months to get my money back & had to provide new card number. This company should be put out business. Absolutely crooked! Stay away at all costs!
I have used Ticket Network many times. Always a great experience! Affordable tickets and have never had any issues.
This company is charging twice the amount for the tickets that I purchased to see Rascal Flatts.
I would advise shopping around.
I still have not heard back from a Representative on my concern.
It is a great company for business. Provisões quality products. Great customer service. Good promotions.
Great value and with the protections means you can shop with confidence. With the money back promise and helpful support line I recommend this site.
The best Technology, Customer service was super helpful with the activation process. Exactly what they promised. Set-schedule is great company.
I always recomend busness to the people because a busnessman have great rule to finesh poorsim and chang the way of living of the people.
You might just wanna check out what it is all about. Promise you won't regret it.
What we do not really know how to do is how to take risks. For it is said that risk takers are history makers. Wake up today and start doing something that would not just help you, but the generations after you.
Am satisfied with your service.One of the best shops I have come across. I have been quite trying a lot of online shops and these guys stand to my test. I guess you can trust them with your money. The wont fail you
Total review of the exceptional service I will render to the firm and to accumulate the sense of humor and intelligent people as well as total package
Booking of any ticket with us, and online music streaming
We show musician live shows
And celebrity updates
From the business
TicketNetwork.com is the signature retail website of TicketNetwork, Inc. Founded in 2002, this Connecticut-based ticket software company developed the pathways necessary to create our massive online marketplace.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members