TicketmasterUK has a consumer rating of 2.33 stars from 6 reviews indicating that most consumers are generally dissatisfied with their purchases. TicketmasterUK also ranks 109th among Tickets sites. The most common issues with TicketmasterUK are around customer service, which is not as good as expected by some customers.View ratings trends
My email was lost, my credit card had been cloned so I had destroyed it. I could not get access to my concert tickets. I rang their helpline and they very quickly sent me an email attaching the tickets. Excellent service.See positive reviews
Spent £100 on tickets for an event on 26 June 2020, which was just canceled due to the pandemic and rescheduled to FEBRUARY 2021. We can no longer attend on the new date and due to their policy we can not get a refund for the tickets, but instead this scammy company says to sell them on a marketplace so they don't lose a dime. That would be fine if the rules didn't state that you get your money AFTER THE SHOW, which in our case is now in Feb. What if the tickets don't sell? Even if they do sell we won't get the money for ELEVEN MONTHS. Absolute rubbish business model especially dealing with events effected due to the pandemic; we'll never give them a cent again and will be telling everyone we know to do the same.See critical reviews
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