TicketCenterReviews 222

I bought four tickets to see To Kill a Mockingbird with my family and finally received an email from an unnamed source with a numerical Yahoo address that stated "your order is on" and "cannot be changed". It was full of errors with language and had non-working links that just led to a sad face. Ticket-center's 100% guarantee is actually a 0% guarantee as they said they would "only provide refunds if the show is cancelled" but why would I care about that since I never received tickets in the first place!? I'm investigating legal options at this time. Good for you for reading reviews first! I wish that I did!

They come up when you put in Ticketmaster but aren't. They will charge you 4x the price. Such a scam

Run from this company. They don't even deserve a one rating. The only website with positive reviews of TicketCenter is from Ticketcenter. They charged me $ 425.50 for two concert tickets. I thought I was on the NJPAC website. They scrupulously place themself there. They put you on a timer so you're trying to purchase your tickets quickly. Shortly after I checked back on NJPAC and saw all tickets were selling for $69.00. I called within 5- 10 minutes and was told no refunds.I hadn't even received the tickets. I received a text stating I would get it by January 27th. The concert is January 29th. I saw they quickly debited my account in a second. I called my bank for the fraud department. It took awhile but they resolved it. I sent a lot of documentation. 1) Proof that the tickets sold for $69.00 only. 2) The text indicating when I would receive the tickets. 3) Several reviews from people like us telling our experiences and how it is a scam!
The merchant sent a rebuttal to the bank that they forwarded to me. It was in very small print. In that small print along with a lot of other bs it stated a buyer agrees to accept tickets 1 hour before the event. These people are wild. I hope the US Attorney Office slams them good.

They charged me almost $400 for tickets that I didn't order and they won't refund my money or escalaTe my call to anyone. Thrives on a corporate level. How terrible.

This site makes you think you are purchasing directly from the venue. Paid more than double the price. Do not use ticket center! Thieves

I'm pretty disgusted with 'Internet Referral Services LLC' who own the ticket reselling websites Ticket-Cebter and Seats with the way they handle business My g/f bought tickets through their platform ticket-center.com to a sold out show here in Southern California. However what she thought were tickets for that show were not event tickets but we're tickets to avoid the line to get into the venue. The tickets presented made no distinction that they were NOT actual event tickets. We took a screenshots of the actual page listing the tickets she bought for reference and it's a good thing she did. After paying nearly $200 for what she thought were the concert tickets she gets a email saying she just got a pair of front of the line passes (that go for only $20 a piece at the venue). We called their customer service number provided on the website which is actually handled by TFS (Ticket Fulfillment Services LP - so your not talking really talking to Ticket-Cebter customer service directly). The so called representative was a complete creep. They stood by their strict no refund policy even after we explained how the tickets were misrepresented on their website and we had actual screenshots of them and asked for that person to even go to their own website and look for themselves. No use. He would not listen. I asked to speak to a person in charge of his department and would not do that. So buyer beware. I looked them up on the BBB website and that have nearly 5000 complaints against them over 900 of them being in this past year alone.

They sold us the tickets through Ticket-Fulfillment Services LP a SCAM see information in BBB and Fraud Credit Cards. To complete, they never sent the tickets, just an image that seemed like a complete fraud. The image said that the ticket cost $75.20 (two tickets) and they deducted $617.50 from my son's account.

I went to buy tickets for a concert, saw that all the sudden they were 3X the price I had seen a few days ago. I didn't realize it was a different site. The family we were going with said they couldn't go anymore because of the inflation. I bought for my family, and then realized this was a total Scam! Our night out with this other family was cancelled and I have these $125 tickets per seat for a 39 dollar concert. Why can't the BBB shut them down?

I purchased 9 tickets over 2 months before the event. Tickets were not deliver until 7 hours before the event and my entire family were separated and not able to sit together. I purchased ahead so we could sit together. Because the tickets were not delivered until 7 hours before the show there was nothing I could do. Will not be using company again. I reached out and they said I was only guaranteed a zone. I could have purchased from another site for same or less of a price and get the seats together.

The rating should be zero. This company doesn't care how inflated the resale ticket is. I found out the tickets at the venue are all $69.00 for all seats. They were charging $163.00 and way above. Where is your conscious?

This site is a scam! I paid $417 for tickets that they "sent" me. However the link to accept these tickets does not work. It's been 3 weeks now that I've called EVERY SINGLE DAY trying to find out how to get my tickets that I bought to give as a gift, and they cannot recover them. They refuse to give me a refund as well. THEY ARE A SCAM AND STEAL YOUR MONEY! Do not use them!

Do not buy from this website. Absolutely deceitful terms and conditions. I tried to cancel 10 mins after booking and they said they can't. I was also told they don't have the tickets in their possession PLUS cannot guarantee my two tickets will be together. What a bunch of crock. DON'T BUY FROM THEM. The 1-star rating from various reviews reveal a trend.

The tickets were $52 for a wrestling tournament there was a $15 fee just for the online tickets! Tried to cancel with in 24 hours of ordering and was told I could only get store credit!

Bought three tickets... not only will you pay through your nose but you might receive tickets that aren't even next to each other (like the ones I received)!
RIPPED OFF! BEWARE!

Worst company I have ever seen. I wish I could give 0 stars. I am so upset with myself that I did not realize they were a third party before purchasing. Tickets cost me three times as much as those sold on official websites. Customer service is absolutely terrible and will not give refunds. Their solution is to "resale your tickets on social media." The tickets will have a different name on them than your own and apparently, there is no way to change the name since Ticket-Center.com does not actually own the tickets even though they sold them to you. The tickets will come with the name of whoever purchased them originally. And there is no way to prove that they have not sold the ticket multiple times to multiple people. No way of proving that your ticket will actually work until you get to the venue/event. There is nothing on their website that says the tickets will not be in your name either. Major misrepresentation of information.