Thumbtack

The crew was very professional and they worked very quickly to get me moved into my new apartment. They were very friendly and personable. There was a delay for them to get to the location, but that is understandable given that there was a severe thunderstorm at the time they were scheduled to arrive, so we had to move it forward and they were delayed with the customer before me. But once they got there, everything was taken care of, and more quickly than I anticipated. They were able to get everything done in a two hour period and there was some big furniture which needed to be broken down and put back together again. There were a few scratches on the bed headboard, but I was able to cover them with scratch cover.

I would recommend their services to anyone wanting help with a local move in Jefferson City or Columbia.

My A/C stopped working last night and was worried the next day of who I will call to look at it. I saw this Thumbtack website and filled out a request. In just about 10 mins Fernando called and said he can look at it this afternoon. He came in about 1/2 hour. He looked at it and then told me what needs to be done. I thought he needs to come back to do what needs to be done but he said he can do it now. I was so happy that he did it, changed the thermostat, freon needed to be refilled and then he serviced my unit. He is very professional, very quick, honest and respectful. I would recommend thumbtack and ask for Fernando. Thanks Fernando.

I've been using thumbtack for a long while. And have gotten some great clients from it. But recently they changed their pay scale and its just a cash grab for A lesser product. They changed the face of it in their newest update (my assumption got bought out) and since then it has slowly gotten worse for their "pros" and more expensive for leads. In which they promoted to us that sending a quote was free. The part that they didnt tell you that if the person responds you get charged. Not for their service working but just for you using it. My highest bill was $53 in but i didnt actually have a conversation with a person. And i'm pretty sure it was a bot. Because i did not hear back from the person just got a initial "are you available for my date" then was charged for it. If the service gets better it may be something to use if they chance the pay scale but they also dont do refunds just credits to your account.

Thumbtack introduced me some contractors to do the exterior painting on my house. The contractors promised to finish the job in 1 week. I paid them 100% of payment they asked for. They did not show up. I waited for four weeks till I cancelled the order and asked for a refund. The contractors disappeared and refused to refund me. I contacted the construction contractors board (CCB). The CCB told me the contractors had no license to operate. I contacted Thumbtack. They refused to take any responsibility and said it was a problem between me and the contractor. Thumbtack is full of scams and corrupts. AVOID THEM.

1% of Thumbtack leads are real, probably the one who the number of client is available all the other are fake, actually if you read the good reviews below, they are the same name you find on the leads (Jacqueline b, Michelle H, Elizabeth G, Rachel M etc.) I receive Jacqueline B lead probably 3-4 times from different location! Anyway I send 35 quote with no response at all, never! Don't waste your money, Thumbtack make money on you but you will get nothing not even one lead book, only if the client is real but they are rare!

I've been a member on thumbtack for 2 months I must of gave out 30 quotes for cleaning homes, and got no work at all I kept buying points it went from 2 points a quote to 7 points a quote I spent more the $90 hopping something would happen but to my disappointment nothing.
Thumbtack just eats your points and is a scam please don't fall for them they will send you 20 jobs a day and you will give 20 quotes a day and nothing will happen!

I am a pro, and from what I have seen, one of the best on Thumbtack - over 116 hires (they just removed 7 hires from my profile without any explanation) and over 77 5 star reviews. They have continued to raise the cost of credits, as well as the number of credits to quote jobs with Federal price limits for my profession. When competitors pretend to be perspective clients, they do not refund the credits when jobs are mysteriously removed. Been with them 2 years and looking for alternative sources for my money!

We hired Oak Harbor Excavating and Landscaping to repair some damage to our landscaping. They came out and completed about 70% of the work within a few days. I was very satisfied with the work that they have completed. Since it was early February, he was not able to purchase the plants that was needed. We agreed that he could finish the job in the spring when plants are available and install a railroad tie. It is now mid-August and he has not returned to complete the job and is avoiding all my calls and text messages. Beware when dealing with this company.

Hired Pedro Alvarez(New Braunfels, Tx) in November, he insisted on large down payment "for supplies". Never worked more than 4 hours for a couple of days, then disappeared. I threatened to call the police and he came back, again worked an hour or two, then disappeared permanently. Hired him on Nov 11 to paint my house, was to take no more than 2 weeks. It is now January 4, haven't seen him in weeks. He took $5,250 from me and did not do the job. I am a senior whose husband died last year. I guess he figured I was an easy mark. I guess he was right.

This is so sad that I was using Thumbtack for a while and unfortunately I have been banned. No one could explain why they did so. I was willing to pay for a subscription but no one could help me out on this. I really don't know how are you going to keep your business like this.

They stopped providing refunds about 2 years ago. Today, I received notification from them that they reviewed my request for a refund and it is not eligible. The lead they gave me last week was a fake telephone number. There is no way for me to be able to contact the customer, and the customer didn't reach out to me. They didn't tell me that they were able to verify that person exists or provide me with the correct phone number. If that isn't eligible for a refund, then what is?