Thumbtack

I decided to give this site a try and as a consultant I thought that the "leads" were real. However, after spending $28.00 per quote to sent to these "real leads" I got nothing. The closest I got was to one person saying they were ready but nothing came of that after I engaged them several times via the site. I think this is a complete rip off and would urge other professionals to stay away and find other means of seeking leads.

I signed up for their $200 program. I immediately saw that the leads sent to us were too broad, and we were unable to even perform the work requested. I contacted Thumbtack immediately and was told it would be refunded. They continued to send irrelevant leads and charge me. I had to dispute the charge with my credit card company.

The idea of a centralized site providing job leads is fantastic. The problem is actually trying to land a lead since you are racing against the competitor clock, trying to be one of the first five quotes before being locked out, frantically trying to send your quote out and not always quite sure what you are quoting on because the job descriptions can be so vague.

The major problem with Thumbtack is that you pay per quote, not per client contact. In an ideal world, Thumbtack would only charge you to quote if the client actually reached out to you to inquire about your bid. Seems pointless to quote on all these jobs and pay to quote if there is no client interaction - which raises the question about how legitimate a client referral service this is.

When thumbtack started it was great. I jumped off that platform when they went rogue on their prices. I pity anyone who strays near them. Like so many other platforms, it starts out good then greed sets in. Every. Single. Time. My advice is to stay away. I just stay away from all of them. Burned once… shame on them… burned twice …. Shame on me

I hired a terrible moving company that cancelled on me 3 hours before they were supposed to come. I used thumbtack and it got fixed in less than 30 minutes. If I knew about thumbtack before, I wouldn't have had to rent a van for 2 extra days.

The owners name is Rufus Banfield, he works out of lake nona and he is pleasant, polite and, a steady hard worker. He pressure washed my vinyl covered double-wide home, including the drive and side walks. All the trim and front door. His work is excellent to say the least and very economical!

They take your money whether the lead is viable or not. Even when the season is "at rest", for: example dead of winter, and July (vacation month). The leads keep flying - but no one seems to be serious. People type in while drunk at night thinking about doing a kitchen or bath remodel, then wake-up and change their mind. You get what you pay for. It allows people to shop for home and commercial improvements to real property the same as you would shop for a 12 pack of toilet paper at the big box. They are not screening consumers correctly. Also, they are screening contractors for EPA RRP rule certification, which means they may be enabling breaking of federal law. HELLO FEDS, WHERE ARE YOU?!

This group of people were sending me fake quotes so I would send a response to the customers and they would charge me for sending these responses. They have done it multiple times. Thank God my husband warned me, and I unsubscribed. Beware, they are pure greedy thieves, and they constantly raise their fees and change their web settings so they could make more cash at the customers losses, they do not even inform the clients ahead of time on the price changes. They are not trusty. Their web must be shut down.
In my eyes they deserve to go to jail.

Don't plan on building your business reputation on this website. As soon as you get established with reviews they will delete your account and tell you they currently do not advertise for your business category anymore. It happened to me. I have had my business with them since 2011 (that is 8 years). I had 10 - 5 star reviews and they just threw them out and deleted my account. I even paid for a criminal background check to just have my account deleted. They are a horrible business.

Nothing but bad things to said about this company.
When a customer sends a request you'll be charge for responding to the customer but the company will share the same customer with multiple companies at the same time,this absurd competition will make your quote worth the effort.
Stay away from loosing money with Thumbtack

After reviewing how much I have invested in Thumbtack comparing to what I have received, the losses don't justify the earnings.

Many Thumbtack pros have expressed their frustration as well for the way Thumbtack charges its fees. Instead of being an App like Fiverr and other ones where the client truly hires the Pro, and the App charges through their own system, Thumbtack chooses to take the money regardless whether the pro gets hired or not.

A simple reply from a client means a charge for the Pro. This is unethical and absurd.

Clients don't know this policy and they are entitled to ask questions to the pros. And a simple reply means a service charge for the Pro, plus, with different amounts.

Again, this is absurd and a heartless way of doing business.

There isn't a good way to make money on this website as a photographer. You can get lucky and hit a few shoots that'll make you money, but you'll end up spending the same in bidding for the quotes or paying more than you made.

Their model is this; you send a quote or have it automatically setup to send and if they customer replies in any way... you pay for the quote, which could be from $5-$50. This adds up really quick and most of the time you just get people that are trying to get a better idea of what's offered or trying to field the market and see if they can find a better price. You usually end up on the losing end of this model, thumbtack doesn't really care at all, they're making money on it and aren't going to change anytime soon.

Also, it's really skeptical when all they have to do is have a team of people asking bland questions to your quotes to create a payday for themselves.

Just started using thumbtack about a week ago! This site does not even have a call center that you can call in and ask questions they talk to you via text only and chatting on Internet, extremely unprofessional! Can't get my questions answered never got a job hadmore than 10 job quotes in less than a week. The credits jumped from two credits to 14 credit I've spent around 40.00 bucks for nothing... it's extremely frustrating to deal with your business through texting this company at this time I would not recommend some te it's extremely frustrating to deal with your business through texting this company at this time I would not recommend Thumbtack