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The Whiz Cells

Overview

The Whiz Cells has a rating of 4.5 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 2nd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 2 days

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2,435 reviews
How would you rate The Whiz Cells?
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Iowa
1 review
0 helpful votes
Follow Grant G.
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The process was very simple and easy.
April 17, 2025

It was very simple to fill out and answer the questions about my phone. I was in no hurry so I opted for them to mail me a envelope that was padded with a return postage paid address which they did. I know not many phones can be in perfect condition after 5 years but mine was and I was a little worried that they would not agree but they did agree and I got the maximum payout. The whole process was quick and the money transfer to my account was very fast also I'm very impressed with them and their prices are very very fair I highly recommend them.

Date of experience: April 7, 2025
Travis M. The Whiz Cells Rep
2 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Illinois
1 review
0 helpful votes
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Easy Cell Phone Buy Back, no middleman.
April 28, 2025

It was a great experience to do via email. Response time was very fast. No shipping costs. Best option to cell your phone direct. Thank you. L Raeburn

Date of experience: April 18, 2025
Travis M. The Whiz Cells Rep
4 days ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
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Great Experience
March 19, 2025

This is the second company I've used to sell my iphone. Unlike the first experience, the quoted price did not change, and the Whiz constantly communicated throughout the process. I do not have a debit card, customer service was extremely helpful on how they can send me my funds. This impresses me the most. The Whiz was quick to respond to all emails with useful information

Date of experience: March 1, 2025
Travis M. The Whiz Cells Rep
1 month ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Kansas
1 review
0 helpful votes
Follow Philip W.
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TheWhizCells was Honest and very professional with my sell. They pay what they quote I love these guys i will tell all my family and friends about this company.

Date of experience: April 19, 2025
Travis M. The Whiz Cells Rep
3 days ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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Painless, good price
February 26, 2025

I comparison-shopped and these guys were offering more than any other place I looked at: $150 vs $120 (next best) for an iPhone 14 with a cracked screen. I downloaded the shipping label they sent, stuck it on a padded envelope, and put it in the USPS mail. A few days later I got an email with a coupon that I converted into an Amazon gift card. Couldn't be easier.

Date of experience: February 20, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Michigan
1 review
0 helpful votes
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Quick and easy
April 4, 2025

The process to trade in my phone was super quick and seemless. The money also came in as they quoted and in a timely fashion. Will definitely trade in future phones again. Thanks!

Date of experience: March 25, 2025
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

District of Columbia
2 reviews
2 helpful votes
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Great!
March 8, 2025

This was by far the best experience I had. I got my quote and sent my phone in. The day they got it they checked it out and the money was in my Paypal the next day. It was the amount I was promised and no run arounds like Buyback Boss gave me.

Date of experience: February 20, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Louisiana
1 review
0 helpful votes
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Easy and fast to paid
April 4, 2025

They received my phones on that Monday morning and my mom was sent to me that evening will do business with them again

Date of experience: March 25, 2025
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Pennsylvania
1 review
0 helpful votes
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Smooth & Easy
March 6, 2025

Transaction was smooth and easy. Instructions were complete and easy to follow. I received a check for value I was quoted. I would definitely use them again. Can't say enough about The Whiz Cells.

Date of experience: February 24, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Georgia
2 reviews
6 helpful votes
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Still Excellent
February 26, 2025

I have been doing trading with WhizCells for more than 7 years and they are never failed me. Good price and efficient trades for customers. Recommended!

Date of experience: February 16, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. We appreciate your continued business & look forward to serving you again in the future.

California
1 review
0 helpful votes
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This company keeps its promise and delivers
April 14, 2025

Delighted at how quickly I was able to do my trade in and get my gift card. Fantastic!

Date of experience: April 4, 2025
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Alabama
2 reviews
15 helpful votes
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Sell Your Phone Here!
February 21, 2025

1st time user, the experience was outstanding! Simple, easy and what they paid me was more than fair. The process was so quick, I was totally happy.
I'll use them again when selling electronics!

Date of experience: February 11, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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Just as advertise
February 21, 2025

Laid out step by step process from sending the phone, to inspection, offer and how to get paid. Payment was received with in 24 hours after accepting their offer

Date of experience: February 11, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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Good experience in trade in mobile device
March 10, 2025

The overall experience is good. Got immediate assistance with the customer service department for my queries. Payment was fast.

Date of experience: February 28, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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The only place to sell your cellphones
April 4, 2025

The process is really easy, they offer fair prices and getting paid is super fast same day.

Date of experience: March 25, 2025
Travis M. The Whiz Cells Rep
3 weeks ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
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Clear communications, quick eval and payment
February 2, 2025

From the start, communications were clear as to the process for trading in my older Pixel 6 XL. I understood the condition descriptions and received an accurate estimate. Once they received the device, it was evaluated and I was paid in less than 48 hours, as expected.

Date of experience: January 21, 2025
Travis M. The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Texas
1 review
0 helpful votes
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Fast processing
February 16, 2025

I love the fact that they process your order as soon as they receive it and pay your money immediately. Great company.

Date of experience: February 6, 2025
Travis M. The Whiz Cells Rep
2 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
0 helpful votes
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Honest and Fast
February 14, 2025

Gathered up my old phones, got a very nice quote for each one.
They sent a label for prepaid shipping.
Sent my phones and a couple days later got my money through a gift card of my choice.
A+++

Date of experience: February 4, 2025
Travis M. The Whiz Cells Rep
3 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Minnesota
1 review
0 helpful votes
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This company is a fraud
January 23, 2025

I recently placed an order to sell my Galaxy Fold 5 after receiving a quote that deemed the phone to be in good condition. However, after sending it in, I received an email from their representative claiming that my phone had a dead pixel and light scuffs on the body. I suspected they were trying to lowball me, as they offered less than half of the original quoted price. I politely refused and requested the phone be returned.

When I received the phone back about three days later, the screen was completely damaged. I contacted the representative, who absurdly claimed that the damage was due to the supposed dead pixel. I have never heard such a ridiculous excuse to cheat someone. The representative also suggested I file a claim for the $100 shipping insurance, implying the phone might have been damaged during transit.

I am not one to quickly bash a company, but I strongly advise against ever using this company. I share my experience to prevent others from falling victim to this fraudulent business.

Date of experience: January 11, 2025
Travis M. The Whiz Cells Rep
3 months ago

We are not implying that the phone was damaged in shipping. We are stating that as a matter of fact. You received pictures of your phone when we received it. So there can be no question at all. You are very quick to bash a company. All over the internet, you are spamming this nonsense. You shipped your phone in to us, it was damaged. We sent you pictures. You asked for the device to be sent back to you and we shipped it back. All of this in the same day.

California
1 review
0 helpful votes
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THIS COMPANY IS AWESOME!
December 30, 2024

The Whiz Cells is easily the best electronics buy back company I've ever used! Period! And that says a lot! I typically do business with BuyBack Boss when I want to sell one of my electronic devices because I've always had great experiences with them. And I do believe they are a fantastic company that offers top dollar for electronic products. Problem is, BuyBack Boss wouldn't buy my OnePlus Open foldable phone. So, I decided to take a chance on The Whiz Cells. Turns out The Whiz Cells takes it up even a notch higher with its customer service. Upon receiving my phone, the promised payment was in my bank account the very same day! Astounding! Even BuyBack Boss can't compete with that! I don't know that anyone can!

Date of experience: December 28, 2024
Travis M. The Whiz Cells Rep
4 months ago

Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com