The Whiz Cells has a rating of 4.5 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 2nd among Sell Cell Phone sites.
I appreciate the communication and ease that was given with my transaction!
Top notch experience with this cell phone trade in. So fast, so responsive
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Website was easy to use. Shipping was easy. I received my money same day they received the phone.
Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com
Easy to fill out info, responds quickly and payment was immediate. Highly recommends them.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
These folks make selling your phone super easy! The whole process is SO quick! We have used them twice now and nothing but professional experiences both times! We highly recommend them if they treat everyone as they did us.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I was quoted a price based on the condition of my phone and this company held up it's part.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
They paid me what they had quoted and it was a very reasonable price. The transaction was also amazingly fast. I highly recommend.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
The amount quoted was the amount I received. Super fast payment, great communication and smooth transaction. I 100% recommend!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Did not get gift card or did not get my phone back I would like one or the other I was not satisfied
Your gift card was emailed to you. You never emailed us that you didn't receive it. If you were to simply contact us we will send you the link again.
I've used this company 5 or 6 times now I think. Never any issues with payment or disputing of condition, etc. if there is any sort of delay they've contacted me right away to let me know what it is, why it happened, and when I can expect follow up.
Great company as far as I'm concerned
Thank you for the positive review. We appreciate your business in the past & look forward to working with you once more in the future.
The directions on how to send my sale piece were easy to follow, postage was covered and I was paid in full within 24 hours once my item was received. Excellent service!
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Simple and fast to enter the phone info you want to sell, the label arrived immediately and phone was mailed on a Tuesday. By Thursday afternoon, funds had been deposited into my account. Be honest on the model and condition of your phone and Whiz Cells will honor their original quote with no questions. I would highly recommend them to everyone!
Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com
My experience was very easy. They payout was very fast. This company moves fast in processing your phone when the get them in the mail
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
Advertised they would give me phone value, and then claimed because I couldn't access icloud that the value of the phone dropped $200, and they can only sell for parts. I think it's bs, so I'll just smash the phone next time. Rather than waste my time for a measly $15 for a brand new working phone.
We advertise that we do not pay for iCloud locked devices as our website clearly states. The site, the confirmation email, & the order instructions all 3 clearly state that any account, including iCloud accounts, must be removed PRIOR to sending the device in to us. The $15 offer was in thanks to you being a returning customer, which you said in your previous review that we were "Very non judgemental".
Very non judgemental which is great in my situation. I found this phone in front of my house around a year ago. I thought a child may have dropped it getting off the school bus. So, I went around the neighborhood trying to find the owner with no luck. Put on our town social media page with no luck. The point being, I truly tried to find the owner. The Whiz allowed me to do it even though it wasn't my phone. I went above and beyond to find the owners.
Good price for a used phone. Easy to complete the process. Would be helpful to have more details on the phone quality. My check arrived promptly.
Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com
This company provided a very competitive quote, was quick to answer questions, and sent payment immediately after receiving my phone. They made the entire process so easy, worry-free, and satisfying. Would not hesitate to do business with them again.
All other companies should aspire to be like this. Thank again, the whiz cells!
They do make the selling process easy, so...so far so good. This is only the first step, however. Hoping the rest of the experience goes as smoothly.
This is an update to my original post. The entire team at Whiz Cells are very professional and incredibly fast to respond to questions or concerns. They made this process so easy, and I am really glad that I ended up going with them after all the negative reviews I had seen. What impressed me was the fact that the owner/team responded to these poor reviews and actually looked into each situation. That is ultimately why I decided to go with them, and again, very glad I did. If I ever need to sell a phone again, I'll definitely do so through Whiz Cells.
I chose the whiz cells out of a few others that buy old cell phones pretty much arbitrarily. The shipping/receiving/communication is great. Payment is quick and flexible. My only complaint is that the descriptions given on the site should be more specific and detailed. I for one do not want to waste my time if from the description of the condition of a cell phone I expect X dollars but your definition and offer ends up being a LOT lower. So if by cracked screen you really mean Broken screen - Say so!
This was perhaps the easiest and most efficient way to sell a Smart Phone. From start to finish, it took less than 10 days to input your information on their web site until a check was received. If you choose PayPal of direct deposit it will take even less time. They also offered the most money for the sell. Highly recommend.
They are fair, very good to do business with. I have never been disappointed with the quote and payment process. They are my go to site for all my used phone sales.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.
I have been selling my used phones to them quite a few times now. They are very fast in inspection and payment. I will keep using them for the foreseeable future.
Answer: Please contact us at sales@thewhizcells.com & we'll give you an accurate quote.
Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.