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The Whiz Cells

Overview

The Whiz Cells has a rating of 4.5 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 2nd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 2 days

Instant Feedback

2,434 reviews
How would you rate The Whiz Cells?
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Washington
1 review
0 helpful votes
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Quick exceptional and friendly service.
October 17, 2024

I appreciate the communication and ease that was given with my transaction!

Date of experience: October 7, 2024
Travis M. The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Connecticut
0 reviews
0 helpful votes
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Amazing
October 15, 2024

Top notch experience with this cell phone trade in. So fast, so responsive

Date of experience: October 5, 2024
Travis M. The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New York
1 review
0 helpful votes
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Smooth Quick Process.
October 10, 2024

Website was easy to use. Shipping was easy. I received my money same day they received the phone.

Date of experience: September 30, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com

Kansas
1 review
0 helpful votes
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Great Service
October 10, 2024

Easy to fill out info, responds quickly and payment was immediate. Highly recommends them.

Date of experience: September 30, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Louisiana
1 review
0 helpful votes
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Great place to send your phone!
May 18, 2024

These folks make selling your phone super easy! The whole process is SO quick! We have used them twice now and nothing but professional experiences both times! We highly recommend them if they treat everyone as they did us.

Date of experience: May 8, 2024
Travis M. The Whiz Cells Rep
12 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Florida
3 reviews
0 helpful votes
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Outstanding
October 5, 2024

I was quoted a price based on the condition of my phone and this company held up it's part.

Date of experience: September 25, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Georgia
1 review
0 helpful votes
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Great experience.
August 4, 2024

They paid me what they had quoted and it was a very reasonable price. The transaction was also amazingly fast. I highly recommend.

Date of experience: July 25, 2024
Travis M. The Whiz Cells Rep
9 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
0 helpful votes
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Excellent!
August 11, 2024

The amount quoted was the amount I received. Super fast payment, great communication and smooth transaction. I 100% recommend!

Date of experience: August 1, 2024
Travis M. The Whiz Cells Rep
9 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Missouri
1 review
1 helpful vote
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Horrible
September 11, 2024
Updated review

Did not get gift card or did not get my phone back I would like one or the other I was not satisfied

Date of experience: September 1, 2024
Travis M. The Whiz Cells Rep
8 months ago

Your gift card was emailed to you. You never emailed us that you didn't receive it. If you were to simply contact us we will send you the link again.


Quick and easy
August 31, 2024
Previous review

Quick and easy

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
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Never disappointed
April 21, 2024

I've used this company 5 or 6 times now I think. Never any issues with payment or disputing of condition, etc. if there is any sort of delay they've contacted me right away to let me know what it is, why it happened, and when I can expect follow up.

Great company as far as I'm concerned

Date of experience: April 11, 2024
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. We appreciate your business in the past & look forward to working with you once more in the future.

Indiana
1 review
0 helpful votes
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The directions on how to send my sale piece were easy to follow, postage was covered and I was paid in full within 24 hours once my item was received. Excellent service!

Date of experience: June 22, 2024
Travis M. The Whiz Cells Rep
10 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Tennessee
2 reviews
0 helpful votes
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Simple and fast to enter the phone info you want to sell, the label arrived immediately and phone was mailed on a Tuesday. By Thursday afternoon, funds had been deposited into my account. Be honest on the model and condition of your phone and Whiz Cells will honor their original quote with no questions. I would highly recommend them to everyone!

Date of experience: April 1, 2024
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com

Missouri
1 review
0 helpful votes
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Easy and d fast
September 5, 2024

My experience was very easy. They payout was very fast. This company moves fast in processing your phone when the get them in the mail

Date of experience: August 26, 2024
Travis M. The Whiz Cells Rep
8 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

New Jersey
1 review
0 helpful votes
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Scam
May 13, 2024
Updated review

Advertised they would give me phone value, and then claimed because I couldn't access icloud that the value of the phone dropped $200, and they can only sell for parts. I think it's bs, so I'll just smash the phone next time. Rather than waste my time for a measly $15 for a brand new working phone.

Date of experience: May 3, 2024
Travis M. The Whiz Cells Rep
12 months ago

We advertise that we do not pay for iCloud locked devices as our website clearly states. The site, the confirmation email, & the order instructions all 3 clearly state that any account, including iCloud accounts, must be removed PRIOR to sending the device in to us. The $15 offer was in thanks to you being a returning customer, which you said in your previous review that we were "Very non judgemental".


Very non judgemental which is great in my situation
October 2, 2023
Previous review

Very non judgemental which is great in my situation. I found this phone in front of my house around a year ago. I thought a child may have dropped it getting off the school bus. So, I went around the neighborhood trying to find the owner with no luck. Put on our town social media page with no luck. The point being, I truly tried to find the owner. The Whiz allowed me to do it even though it wasn't my phone. I went above and beyond to find the owners.

Date of experience: October 2, 2023
Colorado
1 review
0 helpful votes
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Easy process
November 8, 2024

Good price for a used phone. Easy to complete the process. Would be helpful to have more details on the phone quality. My check arrived promptly.

Date of experience: October 29, 2024
Travis M. The Whiz Cells Rep
6 months ago

Thank you for the positive review. If you have any questions during the selling process, please don't hesitate to contact us at sales@thewhizcells.com

California
1 review
0 helpful votes
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Great price & service
August 30, 2023

This company provided a very competitive quote, was quick to answer questions, and sent payment immediately after receiving my phone. They made the entire process so easy, worry-free, and satisfying. Would not hesitate to do business with them again.
All other companies should aspire to be like this. Thank again, the whiz cells!

Date of experience: August 30, 2023
Washington
1 review
0 helpful votes
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Whiz Cells makes selling your phone EASY!
July 9, 2023

They do make the selling process easy, so...so far so good. This is only the first step, however. Hoping the rest of the experience goes as smoothly.

This is an update to my original post. The entire team at Whiz Cells are very professional and incredibly fast to respond to questions or concerns. They made this process so easy, and I am really glad that I ended up going with them after all the negative reviews I had seen. What impressed me was the fact that the owner/team responded to these poor reviews and actually looked into each situation. That is ultimately why I decided to go with them, and again, very glad I did. If I ever need to sell a phone again, I'll definitely do so through Whiz Cells.

Date of experience: July 9, 2023
New Jersey
1 review
0 helpful votes
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Not bad but could be better
June 6, 2023
Updated review

I chose the whiz cells out of a few others that buy old cell phones pretty much arbitrarily. The shipping/receiving/communication is great. Payment is quick and flexible. My only complaint is that the descriptions given on the site should be more specific and detailed. I for one do not want to waste my time if from the description of the condition of a cell phone I expect X dollars but your definition and offer ends up being a LOT lower. So if by cracked screen you really mean Broken screen - Say so!

Date of experience: June 6, 2023

Not bad at all
May 25, 2023
Previous review

Not bad at all

Date of experience: May 25, 2023
Maryland
1 review
0 helpful votes
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Go To for Selling a Smart Phone
August 8, 2023

This was perhaps the easiest and most efficient way to sell a Smart Phone. From start to finish, it took less than 10 days to input your information on their web site until a check was received. If you choose PayPal of direct deposit it will take even less time. They also offered the most money for the sell. Highly recommend.

Date of experience: August 8, 2023
Washington
1 review
0 helpful votes
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Best Business to sell your phone to
June 28, 2024
Updated review

They are fair, very good to do business with. I have never been disappointed with the quote and payment process. They are my go to site for all my used phone sales.

Date of experience: June 18, 2024
Travis M. The Whiz Cells Rep
10 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


Awesome!They are very trustworthy!
September 12, 2023
Previous review

I have been selling my used phones to them quite a few times now. They are very fast in inspection and payment. I will keep using them for the foreseeable future.

Date of experience: September 12, 2023