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The Whiz Cells

Overview

The Whiz Cells has a rating of 4.5 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Whiz Cells most frequently mention customer service, fast payment and gift card. The Whiz Cells ranks 2nd among Sell Cell Phone sites.

service
2
value
2
shipping
2
returns
2
quality
2
This company responds to reviews on average within 2 days

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2,435 reviews
How would you rate The Whiz Cells?
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Texas
1 review
0 helpful votes
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Fairly easy process.
April 27, 2024

It was an easy and pleasurable experience, as long as you describe the phone for what you have you get your money. No problems. The payment was literally sent within less than a day that it was delivered

Date of experience: April 17, 2024
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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From the get-go, my experience with Whiz Cell was nothing short of exemplary. The process was swift, streamlined, and designed with customer satisfaction in mind. The high value they offered for my devices was unbeatable, showcasing their commitment to delivering competitive deals.

The icing on the cake was the super fast payment provision; receiving my payment on the same day was a testament to their efficient operational model. Additionally, the promptness of the delivery of the devices on the very same day left me thoroughly impressed.

Whiz Cell's remarkable speed, combined with their enticing value proposition, sets them a cut above the rest. The seamless blend of professionalism, efficiency, and competitive value makes them a worthy recommendation for anyone looking to experience superior service delivery in a fast-paced, consumer-centric environment.

Date of experience: September 30, 2023
Florida
1 review
0 helpful votes
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Too Easy!
April 14, 2023

Got exactly what I was quoted and it only took about 30 mins for the money to hit my bank after the email link was sent. Just needed to be a little bit more clear on what to do for the instant transfer but it's not hard to figure out.

Date of experience: April 14, 2023
New York
1 review
1 helpful vote
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Fair Price, Quick Payment
December 7, 2023

Did my research online before I decided to sell my used phone to Whiz Cell. Mainly because their offered price is better than most other similar services. After placing my order, I received their prepaid return package in a week. I received their confirmation with 24 hours after they received and inspected my phone. In 4 days I received a check in the mail ( my preferred method of payment). Since this was my first time using their service, I had my initial concerns. But the whole process proves they are professional and legit.

Date of experience: December 7, 2023
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review, Roger. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Arizona
1 review
0 helpful votes
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Need more choices
April 21, 2024
Updated review

There needs to be more choices on the type of phone we are wanting to sell. At first I was going to receive $140 for what I thought was a iPhone 13 plus but it only gave the option of broken screen and it didn't have a broken screen. The screen was loose and didn't power on but yet there was no choice to choose that. So I sent the phone anyway. When I got the email it only offered me $20 for my iPhone 11 plus with no cracks. The screen was loose and didn't power on which i mentioned that. Since it didn't power on there was no way of me know what type of phone it was.

Date of experience: April 11, 2024
Travis M. The Whiz Cells Rep
over a year old

Thank you for the review. Our website clearly states that to qualify for Cracked Glass price, everything but the glass must be in Good condition. Anything else is considered Broken condition.


This is cool
March 25, 2024
Previous review

This is cool. More people need to know about this.

Date of experience: March 15, 2024
Washington
1 review
0 helpful votes
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Amazing Company!
August 13, 2023

Vast variety of items they purchase, the return label gets it back to them the fastest of any company I tried before, consistent fast turnaround of inspection/payment, variety of payment methods. This company is the only one I've been 100% happy with and they have proved multiple times they are the best in what they do, and as a fantastic business in general. Kudos to the owners/managers/employees!

Date of experience: August 13, 2023
Florida
1 review
0 helpful votes
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5 Start Transaction - highly recommended
September 23, 2024

5 star customer experience. Loved the seamless transaction, fast timing, and value for used phone.

Date of experience: September 13, 2024
Travis M. The Whiz Cells Rep
7 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Virginia
1 review
1 helpful vote
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Fine. Similar to most other online recyclers.
November 2, 2023

Just like all recyclers online they always suck you in with a large offer price and then get your phone and immediately discover a problem to knock the price down. Oh, we realized your three year old phone is actually three years old. Shocker. -$50.

Date of experience: October 3, 2023
Travis M. The Whiz Cells Rep
over a year old

Hi William,

I am very sorry that you are unhappy with our service. We state that the battery health must be 85% or higher. Yours is sitting at 79% and will require a battery replacement. That is why there is a change in your offer. We do appreciate you giving us an opportunity.

North Carolina
1 review
0 helpful votes
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Fast Easy Cell Phone Sale
November 11, 2023

The Whiz Cells cell phone sale process could not have been any easier. My phone arrived in their hands within a couple of days, was evaluated immediately and they paid what they promised and in the same day.

Date of experience: November 11, 2023
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Washington
1 review
0 helpful votes
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Great Experience with The Whiz Cells
November 7, 2023

I dropped the free packaging along with my cell phone at the post office. No more than 4 days later I received an email stating TheWhizCells had already deposited the money in my PayPal account. That is the fastest transaction I've ever experienced.
TheWhizCells offered a fair price for my phone.
Did exactly what they said they would in the initial email.
I'm very pleased and will most certainly do business with them again.

Date of experience: November 7, 2023
Washington
1 review
0 helpful votes
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Fantastic
July 19, 2024

Have sold 2 phones in 2 years. Both phones once recieved by them, I was paid same day for the full quoted amount... Fantastic experience

Date of experience: July 9, 2024
Travis M. The Whiz Cells Rep
10 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

Minnesota
1 review
0 helpful votes
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Excellent Customer Service
April 17, 2023

I received prompt email responses to questions I had. They were extremely helpful. They paid me exactly what they had quoted me on the same day they received the phone. It was super easy and I am very satisfied. I had read some of the negative reviews that were recently posted, which made me sceptical, and they superseded my expectations. I would highly recommend them!

Date of experience: April 17, 2023
Virginia
2 reviews
0 helpful votes
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GREAT TRANSACTION
July 30, 2023

This was a great transaction from beginning to end and thank you to Brian for reaching out to me to see if I had concerns or questions these guys are great! And I got the quoted price for me phone and the same day in my account. Thanks again

Date of experience: July 30, 2023
Virginia
1 review
0 helpful votes
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Quick and easy
April 1, 2024

The entire process was a good experience. I received confirmation and shipping label right away and mailed in my phone two days later. I received confirmation that the phone arrived and was being assessed. The condition was confirmed and I received the quoted amount for the phone. I chose to receive a virtual credit card

Date of experience: March 22, 2024
Wisconsin
1 review
0 helpful votes
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Amazing Experience
November 7, 2023
Updated review

This was my 2nd experience with Whizz Cells. This time I chose to use my own packaging and receive a pre-paid shipping label. Just as my first experience was amazing, so was the second. I received an email shortly after placing my order providing the shipping label and then on queue I received another email giving me the opportunity to present any questions or issues I might have. I used PayPal for both of my orders and everything went according to their advertised process. I made sure the packaging was proper, charged the devices to 100% just like their process outlined. I am a satisfied long term customer now and will work with Whiz Cells for all of my electronic device needs. Thank you for "Doing exactly what you advertise"!

Date of experience: November 7, 2023
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


Great Experience!
October 7, 2023
Previous review

I placed my sale per the online instructions. I received the shipping bag a few days later via USPS. I shipped it back in the provided bag and received my payment via PayPal. They even reached out to me to provide me with faster alternatives for shipping. Overall a great experience and I will definitely sell more devices to them! Nicely done!

Date of experience: October 7, 2023
Oregon
1 review
0 helpful votes
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Easy Process and Fast Payment!
October 11, 2023

The Whiz Cells makes the process of selling a device very easy! You could sell your device directly to an individual and make slightly more money. However, that requires a lot more of your time, and a lot can go wrong, which makes The Whiz Cells a better value in my opinion. They sent me a prepaid package to send my device in, so all I had to do was seal and send. Early into the day my package arrived with them, it was already inspected and the payment was sent — that is seriously fast service!

Date of experience: October 11, 2023
Georgia
1 review
0 helpful votes
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As promised!
November 30, 2023

I sent my phone to a different recycler who offered the same price as whizz, only to tell me the phone was damaged and "unlocked". They revised there offer by almost $200 lower. So I sent it to whizz and what an amazing as promised experience. No hassle. Very satisfied

Date of experience: November 30, 2023
Travis M. The Whiz Cells Rep
over a year old

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.

California
1 review
0 helpful votes
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They did everything that was promised
November 25, 2024
Updated review

Easy to deal with great customer service recommend them to anyone that has a cell phone to sell

Date of experience: November 15, 2024
Travis M. The Whiz Cells Rep
5 months ago

Thank you for the positive review. If you have any devices to sell in the future, please remember us. We look forward to serving you in the future.


Everything happened the way they said it would
November 19, 2023
Previous review

Would sell to them again 2nd time i have used them

Date of experience: November 19, 2023
New York
1 review
0 helpful votes
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Couldn't believe it
September 13, 2023

Got a instant quote and received the money fast. I was very skeptical and hesitant but the company really came though and showed up. Process was quick and simple. It is NOT a scam and payout it is extremely fast. Overall, I had a great experience. Will definitely use again

Date of experience: September 13, 2023
California
1 review
0 helpful votes
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Need money
April 22, 2024

Please tell the process please tell the process
Please tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the processplease tell the process

The Whiz Cells attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
Travis M. The Whiz Cells Rep
over a year old

We have been telling you the process via email & have been in contact with several times regarding your issue but you would not read the entire email. It is no fault of ours that your bank does not accept Instant Bank Transfers. Your situation was remedied in a timely manner & you were paid as agreed upon.