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Indiana
1 review
0 helpful votes
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Junk Crape Myrtle shipped
September 5, 2022

First let me say the packing and shipping was A1 quality. However what was in the boxes, four Grape Crape Myrtle was pure junk. They were in #3 containers and had three to five stems about 12-15" tall. Being in the nursery/landscape business for over fifty years, we destroyed plants of better quality. The price was totally outrageous for plants we received. We will never again order from this company and show pictures of the plants to all of my many nursery Friends throughout the country. Bob M Ornamental Horticulturist Purdue U

Date of experience: September 5, 2022
Missouri
1 review
0 helpful votes
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Wow is all I can say!
December 22, 2020

I thought my husband was going to kill me. He loved his early Christmas presents. As I was sweating this big purchase. The trees, cedars, pines, and spruces are big and healthy. I have a happy and shocked husband. I did great! Very well packaged. Not just bare roots, actual pots with dirt! Will be ordering again. This is amazing!

Date of experience: December 21, 2020
Ohio
2 reviews
0 helpful votes
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Received the trees I ordered in Feb., healthy and are growing well. It was welcome arrival, as it gave me outside activity during a time they were trying to make seniors stay in the house. Instead I bonded with the trees and fresh air.

Date of experience: June 10, 2020
North Carolina
1 review
0 helpful votes
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Beautiful Lilacs
June 10, 2020

The lilacs were healthy and packaged with care and bloomed beautifully within a month. First time I had the pleasure of seeing and smelling lilacs in almost 50 years! I highly recommend The Tree Center!

Date of experience: June 9, 2020
New York
1 review
0 helpful votes
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Does not live up to the hype
May 8, 2023

Our purchase arrived quick but our three larger plants were drastically smaller than pictured and our small plants were covered in weeds. I would not recommend to use this company. I will certainly not be.

Date of experience: May 8, 2023
Ohio
1 review
0 helpful votes
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Excellent website!
June 10, 2020

I loved shopping on this website! It was so enjoyable to see such a variety. I was looking for a particular evergreen to match what was already in the yard. The plants came protected and healthy. I decided to also order a rhododendron, and they sent a package of root stimulator to help in the transplanting process. I know I will order again next year to add to my line of evergreens. I highly recommend!

Date of experience: June 9, 2020
Texas
1 review
1 helpful vote
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I ordered a pyracantha from tatter Center. Which was well into the process of dying upon its arrival. I planted it as directed, watered it according to directions, as well. It was dead within a week. I turned in a request for a new plant and told I did not but insurance so they couldn't help me. Note this was within 15 days of purchase. $100 down the drain. I'll never buy or recommend Tree Center. I've bought from them in the past and pay a premium, but this is so disappointing.

Date of experience: April 24, 2022
Arkansas
3 reviews
0 helpful votes
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This is the first time I have ordered from The Tree Center, but I will definitely order again. The order process itself was very easy. The trees I ordered came quickly. The way the trees were packaged and shipped was top notch, don't think I've ever seen better! The trees themselves were beautiful and healthy looking. Prices were also reasonable - I ordered 3 Norway Spruce and got them cheaper than just one would've cost me here locally. Thank you Tree Center!

Date of experience: September 29, 2020
New Jersey
1 review
0 helpful votes
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Deer resistant shrubs
September 29, 2020

All shrubs came on time and in tact. Unfortunately, the Hydrangea plant was semi eaten by deer when left out for the night even though I selected it because it was supposedly deer resistant. I planted it anyway with a fence around it and hope it will bounce back.

Date of experience: September 29, 2020
Maryland
1 review
1 helpful vote
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Disappointing not what I thought by the description. #5 bucket and they were smaller then our local Costco. I paid I think $60-$70 and our local Costco had them for $16.99 and would take them back if anything went wrong.

Date of experience: April 16, 2021
North Carolina
1 review
1 helpful vote
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This team has great customer service, a good selection, and the tree I got was very healthy and beautiful. However, I ordered a 5 gallon and when it arrived it was a 2.5/3 gallon and smaller than I expected for the largest option they offered. Plus, there is a decent price difference between those sizes. Hoping it was a simple labeling error and not intentional.

+1
Date of experience: September 14, 2019
Kentucky
1 review
0 helpful votes
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Cherry laurels
June 24, 2020

Got them in good condition in the package. Planted them like 2 days later that was about 2 weeks ago. They are doing good still fingers crossed. I do recommend them better than homedepot or something.

Date of experience: June 24, 2020
New York
1 review
0 helpful votes
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I have ordered trees and shrubs several times now from The Tree Center, with mixed results from quality of product—from excellent to mediocre (I wouldn't have chosen the particular item if I were shopping in person; would have chosen a better one or gone without)—and results of shipping (from excellent to several broken branches). Also, $$ spent to get free shipping has gone up a whopping 50! Don't need the new fancy enclosures introduced in 2020; the less expensive ones were just fine!

Date of experience: September 6, 2020
New York
1 review
0 helpful votes
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Great experience!
October 16, 2020

Friends purchased us a pyracantha shrub in memory of my mom and we were so impressed by the plant and it's delivery that we went online purchased a long desired Forest Pansy red bud tree. The tree arrived within 3 days and was packaged by a company that really cares about their product. So impressed.

Date of experience: October 16, 2020
Illinois
1 review
0 helpful votes
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I bought two autumn blaze maple trees a year ago to plant at my home in Wisconsin. I lost both my parents in the last three years and decided to dedicate one of the trees to my Mom and one to my Dad. When the trees arrived, I thought that they looked rather small for the price, but I went ahead and followed the planting directions to the letter. Fast forward to this spring and one tree is doing fine, but the other died. I reached out to the Tree Center to ask about a replacement and was told that since I didn't purchase a warranty on the trees, that the best they could do was 20% off on a new tree. I'm very disappointed with this decision. These trees were expensive and I took great care in planting them and watering them. Needless to say I will not be ordering from this company again. I'll go to Home Depot and get something comparable for a third of the price.

Date of experience: June 7, 2022
Alabama
1 review
0 helpful votes
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The 'Tree Center', located in Maryland, sends dead and dying trees to customers, and any customer service is almost nonexistent and requires long waits.

Date of experience: September 28, 2023
Missouri
2 reviews
0 helpful votes
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Wonderful Trees
June 10, 2020

I am very happy with both my trees. I ordered a Red Dragon Japanese Maple and a Korean Silberlocke fur. Both are doing well. The maple tree has some slight scorching on the leaves but that is to be expected in the Texas heat. I look forward to future ordering.

Date of experience: June 9, 2020
Illinois
1 review
0 helpful votes
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Great Website!
June 12, 2020

Wonderful experience from start to finish. Order was placed easily on user friendly website and order was received before due date. Trees were packaged very well and looked amazing right of of the box.
We will be purchasing again and will be spreading the good word.

Laura & Michael Boros

Date of experience: June 10, 2020
Florida
1 review
0 helpful votes
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Excellent Buddlia
October 21, 2020

I have ordered a number of plants from the Tree Center. Regrettably a couple of them were damaged in transit. I'd stress that this was in no way the fault of the Tree Center, who bent over backwards with excellent customer service to solve the problem. This order was a replacement and arrived in great shape. The Buddlia is now growing well and I'm looking forward to a spectacular plant next season. The Tree Center's customer service is superb being fast efficient and very helpful.

Date of experience: October 21, 2020
Iowa
3 reviews
0 helpful votes
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The pink dazzle crepe myrtle plants were beautiful, where as the white dazzle plants were very brittle and many tiny limbs were in the box. I hope they live.

Date of experience: February 8, 2024

Overview

TheTreeCenter has a rating of 3.2 stars from 203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TheTreeCenter most frequently mention excellent condition, good shape and next day. TheTreeCenter ranks 3rd among Trees sites.

service
37
value
40
shipping
38
returns
26
quality
40