The Simple Stores

I just received the THE SIMPL AIRTAG SMART WALLET × 1 - I think it is "Pleather" and they forgot the AIRTAG. Everything on their site is technically "On Sale" meaning there is NO REFUNDS or RETURNS on sale items. What a Scam! I emailed them and they basically told me I'm stuck with their plastic $29.00 USD credit card holder that is worth maybe 0.99 cents. Im cancelling payment with my CC Company...

The products once arrived almost two months later due to the company's shipping methods are okay in quality but for one damaged piece which they replaced without question. The customer service was good. The companies choice of shipping companies is the only problem. This was a complete nightmare for me taking a great deal of my time to correct. The delivery company told me several times that they do not ship on Weekends or after 6pm Monday-Friday. They also provide 2 - 4 delivery windows just like the cable company for delivery. What about customers that work Mon-Fri and aren't home until after 5pm. They either have to take time off of work or have someone at home. The guidelines for delivery require the customer to first inspect the packaging for damages and document them on the shipping receipt before signing for receipt to keep the warranty valid. In all of my years in ordering online have I have ever had a company use a delivery company with such restrictions. In the end, and after many emails and phone calls and demands for a refund did The Simple Store get the delivery company to deliver on a Saturday. Sad and it all gave me a headache. I will never order furniture if anything again from TheSimple Stores so long as they utilize shipping companies that don't have delivery options on weekends or after 5pm.