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ThePerfectRug

Overview

ThePerfectRug has a rating of 4.2 stars from 465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention and customer service. ThePerfectRug ranks 854th among Home Decor sites.

service
14
value
15
shipping
16
returns
4
quality
13
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6,245 reviews
How would you rate ThePerfectRug?
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Elena C.
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I love how I can select materials, colors and borders and get a quick look at my product before purchasing it.

Date of experience: July 27, 2017
Andrea L.
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Only ordered samples
June 19, 2017

Only ordered samples. Not sure they are what i was looking for but it's helpful to be able to buy samples. They made it very easy to order.

Date of experience: June 19, 2017
Jenny W.
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This is my 1st time placing a custom order of this type so I am a bit nervous about it fitting the way I want. Hope I do not regret this!

Date of experience: July 8, 2020
Amy C.
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This was a great experience
December 8, 2016

This was a great experience. From the swatch process to the ordering and quick delivery. I love the sisal rug I had made for a stair runner.

Date of experience: December 8, 2016
Jessica T.
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Samples came with a measuring guide, tape measure, and additional samples of carpet backers and edging material - very classy!

Date of experience: March 2, 2016
Latrece Q.
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Quick, convenient service
October 20, 2014

Quick, convenient service. The sample was impeccable, high quality. I completely loved the extra touch of the measuring tape in the canvas bag.

Date of experience: October 20, 2014
Elizabeth J.
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Once placing the order, TPR pretty much went dark
October 11, 2020

Once placing the order, TPR pretty much went dark. The rugs are great, but we had no idea when or how the rugs would get to us.

Date of experience: October 11, 2020
Mary S.
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It has taken me a long time to decide what I want but I finally decided! You were patient with me and didn't bother me with emails...thank you!

Date of experience: July 8, 2016
Jeannine Q.
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The rug was very well made, but for the price it should be slip resistant instead of having to pay an additional price for a slip resistant pad.

Date of experience: February 29, 2016
June V.
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We have ordered a rug from here before and we love it so we are getting another for a different area.

Date of experience: October 4, 2016
J D.
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So unbelievably easy and simple
June 5, 2017

So unbelievably easy and simple.

Received rug and it's fabulous great quality and custom size. Just perfect!

Date of experience: June 5, 2017
Mary A.
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I ordered rug samples and they are so helpful in determining the rug we are thinking of buying, once we decide on the size.

Date of experience: September 5, 2015
Ron D.
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You have a very easy process for selecting samples to be sure what we order will match what we have. Thank you.

Date of experience: March 15, 2014
Susan S.
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I asked for samples and they arrived in a flash
December 4, 2014

I asked for samples and they arrived in a flash. I love the pattern I ordered and the quality and plan to order the rug right after the holidays.

Date of experience: December 4, 2014
Rene J.
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I have an odd shaped room and the perfect rug was the perfect answer. I am very happy with the service and product.

Date of experience: May 18, 2016
catherine N.
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The samples came in a nice sized box, and with a measuring tape. CAme in a timely manner. Thank you!

Date of experience: April 13, 2016
BETH O.
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Easy to order product and liked being able to order free samples. Love the final product of the rugs, especially the texture of the rugs.

Date of experience: September 10, 2020
Jay B.
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I'm just looking for samples at the moment but this ordering experience was very easy and efficient!

Date of experience: October 2, 2014
Patricia R.
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This company does a great job on customization options, and the samples were delivered very quickly.

Date of experience: March 13, 2016
bob g.
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It was a simple and efficient buying experience
December 20, 2016

It was a simple and efficient buying experience. The sample package had everything we needed to make our decision.

Date of experience: December 20, 2016