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ThePerfectRug

Overview

ThePerfectRug has a rating of 4.2 stars from 465 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ThePerfectRug most frequently mention and customer service. ThePerfectRug ranks 854th among Home Decor sites.

service
14
value
15
shipping
16
returns
4
quality
13
This company responds to reviews on average within 0 days

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6,245 reviews
How would you rate ThePerfectRug?
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John H.
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Rugs were correct size and quality appears to be good...I think the pricing could have been better...

Date of experience: November 10, 2016
Debie K.
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I must have measured a little off so they aren't a perfect fit but I'm very happy with how they look.

Date of experience: February 3, 2018
M J.
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Perfect rugs for the kitchen
January 11, 2016

Perfect rugs for the kitchen. Great colors, quality and easy to clean with our buys household of teenage boys. LOVE THEM!

Date of experience: January 11, 2016
Anna B.
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THIS IS THE BEST PRICE ON A CUSTOM SISAL RUG I LOVE THE BACKING OPTION I KNOW ITLL BE WORTH PAYING EXTRA TO GET THE BACKING APPLIED TO IT...I HATE RUG PADS!

Date of experience: July 26, 2017
Barbara L.
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Love all the rugs we got from you for our island home. Now we're outfitting out PA condo. Love you guys.

Date of experience: March 29, 2017
Molly W.
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We like the rugs, it was just a lengthy production time. I ordered them on May 31 and we recieved them on June 30th.

Date of experience: July 5, 2017
June W.
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I am just getting samples so far but service seems good and
Woman I spoke to on phone very nice.

Date of experience: March 30, 2016
Janet A.
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I have just ordered a sample, but the experience was a good one and you come highly recommended!

Date of experience: June 14, 2016
sherry g.
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Thank you so much it is really nice to be able to see in person the real material.

Date of experience: July 19, 2014
Joanna A.
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The search critera doesnt seem to save
September 8, 2017

The search critera doesnt seem to save. I had to keep reentering it and it took a long time to find all the samples i wanted.

Date of experience: September 8, 2017
Libby M.
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I like your website
March 24, 2016

I like your website. I have ordered some rugs from you before even though they are pricey.

Date of experience: March 24, 2016
delaney b.
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2 of my friends have purchased rugs and runners from you and the word is spreading!

Date of experience: September 29, 2014
Marion S.
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Perfect color and measurement
December 20, 2016

Perfect color and measurement. I had to wait almost over 3 weeks to get my order.

Date of experience: December 20, 2016
hook R.
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Easy navigation, prices a bit high, especially for borders. There should be a no border option

Date of experience: February 10, 2020
Debbie K.
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Wonderful, easy site to use with great variety to pick from. Love the carpet its perfect

Date of experience: December 23, 2014
Rosanne S.
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So far the website works OK
September 3, 2016

So far the website works OK. I would like to see more multicolored patterns for the rug choices

Date of experience: September 3, 2016
Bill G.
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Website was easy to use
January 30, 2019

Website was easy to use. My one call was answered promptly. Great service. Good value

Date of experience: January 30, 2019
Kathy S.
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A little pricey but nice to be able to get the size and shape desired.

Date of experience: December 1, 2016
Elizabeth Y.
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Easy to use website, numerous options with easy pricing and timely arrival of samples.

Date of experience: July 27, 2019
Peggy M.
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Looking forward to my samples, thank you for the samples. Will order a perfect rug in a few weeks.

Date of experience: February 25, 2016