The Fragrance Shop has a consumer rating of 1.05 stars from 63 reviews indicating that most consumers are generally dissatisfied with their purchases. The Fragrance Shop also ranks 153rd among Perfume sites. The most common issues with The Fragrance Shop are around customer service, which is not as good as expected by some customers.
No positive highlights yet
Appalling service received item that had been damaged in the post advised them if this. Their initial response was ok advising to take pics etc which I did. That was 2 weeks ago heard nothing since despite additional emails from me they not even acknowledged it replied to any if them. Am therefore still waiting for a refund of money I paid them in good faith for which I received products that were unusable. Disgusted beyond belief, do not use this company!See critical reviews
Tip for consumers: Unless you are into consumer-oriented S&M, do NOT purchase from them!!
Online Perfume Shop - Cheap perfume, fragrance & aftershave brands including Chanel, Paco Rabanne and Hugo Boss. Free UK delivery options. Free click & collect.
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