website thubmnail of The House
How would you rate The House?
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California
1 review
0 helpful votes
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Eric from Truckee, CA.
August 31, 2018

Enjoyed the online chat feature with a person that knows the buisness. I was in ski and snowboard retail for 24 years and I appreciate someone that can answer my sometime, challenging questions.

Date of experience: August 31, 2018
Maryland
1 review
0 helpful votes
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Killer snowboard bag, rasta colors, just what I wanted to hold my stick. It was the cheapest price on the internet and shipping was quick. I have bought from the House before and I will do it again.

Date of experience: March 28, 2018
New Jersey
2 reviews
0 helpful votes
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I read a good review of the Mountainwear henley in a hiking web forum, and found a good price with The House. They delivered very quickly. Great service!

Date of experience: May 4, 2018
West Virginia
1 review
0 helpful votes
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Gave snowboarding jacket as a gift and my son LOVED it! He has already used it several times. Great product at a great price! Shipped quickly as well.

Date of experience: December 27, 2017
Massachusetts
1 review
0 helpful votes
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Best gift ever!
January 2, 2018

We received our sons bike in a timely manner. I ordered very close to Christmas and we received it a few days prior. About 4 days after ordering. It was a huge hit with our 11yr old.

Date of experience: December 31, 2017
New Mexico
1 review
0 helpful votes
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I say 4 stars because when I got it the tire and brakes wernt straight and I couldnt straighten the brakes so I took them off which sucks but I can live with it, overall I am very happy with my purchase Thank You...

Date of experience: January 22, 2018
Colorado
1 review
0 helpful votes
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Snowboard jacket
October 9, 2018

Fits great! Really looking forward to wearing this jacket for the snowboard season! I'm 5'6 135 and the medium fits just right, there isn't too much room and it isn't too tight! Great deal

Date of experience: October 8, 2018
Canada
1 review
0 helpful votes
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Quick
March 27, 2018

Received bike quickly. Not your guys fault, box came damaged, squished with hole in it. Bottom of forks scraped. Postal stamps on it: Received in Damaged Condition in a few places.

Date of experience: March 27, 2018
Washington
1 review
0 helpful votes
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I found a $220 jacket for $100 at the House, and the next best price was around $130. Found a hoodie that was almost twice as much at another competing website.

Date of experience: December 17, 2017
Idaho
1 review
0 helpful votes
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Love my new snowboard boots and my new hat. Awesome about returning items that don't got got immediate response the minute they received my return my credit card was credited! Thanks

Date of experience: December 9, 2017
Massachusetts
1 review
0 helpful votes
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Good Stuff
February 7, 2018

I bought a new snowboard, boots, and pants. Good stuff. This site had better deals for older stuff and it came with a free snowboard bag. Stuff came on time. No complaints here.

Date of experience: February 6, 2018
North Carolina
1 review
0 helpful votes
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Excellent experience
March 26, 2018

I purchased a mountain bike from The House and I received the bike very quickly with no issues. The only thing is there was not much of a user manual, but I blame that on the bike manuf.

Date of experience: March 26, 2018
Ecuador
1 review
0 helpful votes
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Excellent experience!
January 29, 2018

I got my googles from them. They have a lot of items to choose from there page.
I got my delivery very Fast! Great price. Very happy with my purchase!
Thank you

Date of experience: January 28, 2018
California
1 review
0 helpful votes
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Great cant wait to show off this weekend! Love the colors and fit. I love the wait time it was quick from time of order to delivery. Especially during the hoilday season.

Date of experience: January 4, 2018
New York
1 review
0 helpful votes
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Very satisfied
January 20, 2018

Not sure about ordering boots on line. But I just love them very warm.
I needed them to snowshoe and just for winter. If I need anything for winter
I would shop@ The House..

Date of experience: January 19, 2018
Michigan
1 review
0 helpful votes
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Great Experience
April 27, 2018

I found the best price for my jacket and it arrived on time. I'm very happy with The-House.com I will be back when I purchase snowboards and gear for myself and for my daughters.

Date of experience: April 27, 2018
Washington
2 reviews
0 helpful votes
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Right on
February 28, 2018

Boots are nice and light and actually fit the bindings on the snowboard... now we dont have to rent a board or boots when we go to the mountain. Thank you.

Date of experience: February 27, 2018
Nebraska
1 review
0 helpful votes
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Couldn't find the size in stock anywhere else. Looked here and found limitless options. Skiing in the new year and can't wait to show off the new color.

Date of experience: January 27, 2018
Texas
1 review
0 helpful votes
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Wrong size.
March 12, 2018

I received a box with the youth size scratched off and it is still a youth size watch in the box. Very dissapointing. Usually great service and have been very happy

Date of experience: March 12, 2018
Wisconsin
2 reviews
0 helpful votes
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Placed my order on a Monday morning and received all the items the following day with the free 2 day shipping option! Got all the gear I need for snowboarding for the weekend!

Date of experience: December 25, 2017

Overview

The House has a rating of 3.7 stars from 978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices and free shipping. The House ranks 3rd among Outdoor Equipment sites.

service
55
value
54
shipping
56
returns
27
quality
50