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How would you rate The House?
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California
1 review
0 helpful votes
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First time buyer
November 1, 2017

The selection of merchandise was very good, prices were affordable and the convenience of ordering made the experience even better. I have already recommended the site to other people.

Date of experience: October 31, 2017
Austria
4 reviews
1 helpful vote
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Really good customer service. It is really a personalized process. Managers were really responsive through the process. We will be ordering again this year and further in the future.

Date of experience: October 12, 2022
Nevada
1 review
0 helpful votes
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I ordered some Salomon hiking running shoes and sun glasses, received them quickly, and without shipping or state tax. I love my shoes and doing business with The House.

Date of experience: June 18, 2018
Virginia
1 review
0 helpful votes
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Would definitely order from The House again. Everything was as expected. The only thing that would have made it better was if instructions for mounting the bindings were included.

Date of experience: December 8, 2017
Illinois
1 review
0 helpful votes
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Website was easy, customer support was extremely helpful and knowledgeable, and items were shipped and delivered in strong boxes to keep them safe. Very pleased.

Date of experience: March 7, 2018
California
1 review
0 helpful votes
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Best place for gear
December 29, 2017

Always crazy fast shipping and the best prices around. Customer service follow up and free return shipping is always a major plus when ordering online.

Date of experience: December 28, 2017
Minnesota
1 review
0 helpful votes
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Skis were great. Did not know the bindings we're coming loose and they were not compatible with daughters boots. Otherwise a good experience. Thank you!

Date of experience: March 27, 2018
Illinois
1 review
0 helpful votes
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Awesome!
September 8, 2018

Couldn't be any happier! Thought it was going to be a shell but does have just enough insulation to keep you perfect as your moving your board or skis around the moutain. #sweepstakes

Date of experience: September 8, 2018
India
11 reviews
4 helpful votes
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"Great Service"
September 15, 2020

This is one of the best platforms I heard from one of my friends. I had recently ordered shoes from here and those were delivered on the same day. Extremely great service.

Date of experience: September 15, 2020
Washington
1 review
0 helpful votes
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Great deal!
September 20, 2018

Excited to ride my new board this season! I got a fabulous price on a rad new board, checkout was easy and it arrived quickly! Planning to shop for bindings and new boots soon, too!

Date of experience: September 19, 2018
New York
1 review
0 helpful votes
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Happy Purchase
January 30, 2018

Nice pair of Waterproof Merrill shoes. I'm still trying to get used to the "spongy" feel of the insole. Just feels different from any other shoes I've worn

Date of experience: January 29, 2018
Connecticut
1 review
0 helpful votes
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Great job
March 8, 2018

I got my order in a timely manner and all was good. I was surprised at how quickly my order arrived. The shoes fit perfectly and overall I am very happy. I would use this company again

Date of experience: March 8, 2018
California
1 review
0 helpful votes
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Great deals!
December 12, 2017

Got everything i ordered in a timely manner and my freebie was a cool perk. The only thing i wish is that i could choose my freebie at checkout (i have a bunch of headphones already :/ )

Date of experience: December 11, 2017
New Jersey
1 review
0 helpful votes
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Great Bundle Price
February 7, 2018

I bought a snowboard/bindings/boots bundle with a free snowboard bag for under $600. Everything arrived in a timely fashion and all of the items came in good condition.

Date of experience: February 6, 2018
California
1 review
0 helpful votes
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Came fast. Products were as shown and the deal I got was the best on the web. I'm extremely happy with shopping with the house and I will be coming back again very soon.

Date of experience: January 31, 2018
Missouri
1 review
2 helpful votes
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Great place to shop
July 11, 2022

Great prices, most everything is in stock. Some of the deals were so good they were out of stock by the time i went back to order. Cust service is excellent.

Date of experience: July 11, 2022
Colorado
2 reviews
1 helpful vote
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Fast shipping!
February 23, 2018

I ordered an item at a great price from the-house.com and it received it in 3 days (and only chose regular shipping). I will come back and buy from here again.

Date of experience: February 22, 2018
Wisconsin
1 review
0 helpful votes
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I ordered snowboard items for my son - a kit, Burton socks and Burton under layer and he was very happy with everything that I purchased... Thank you free shipping and super fast!

Date of experience: December 26, 2017
South Dakota
1 review
0 helpful votes
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Gift for son!
January 16, 2018

He loved all of it! Ha's even tried them out and is thrilled with it all. He is a beginner snowbording young man. Thank you! Will be buying more stuff next week!

Date of experience: January 15, 2018
California
2 reviews
0 helpful votes
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Thank you for offering such a great price for this wonderful piece of Patagonia jacket. This jacket has replaced Nano Puff to be our most favorite jacket!

Date of experience: May 7, 2018

Overview

The House has a rating of 3.7 stars from 978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The House most frequently mention customer service, great prices and free shipping. The House ranks 3rd among Outdoor Equipment sites.

service
55
value
54
shipping
56
returns
27
quality
50