TextNow has a rating of 4.2 stars from 580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.
Great free service I love it calls come in great never drop service.
Always reliable.
Use as a business service support number very dependable!
We xont have a lot of option when it comes to wifi texting apps. This one sure isnt good. Constant crashes. Hangs up all the time. Seens these days any monkey can make a app n it gets put on google apps.
I had recently used the affordable connectivity program until it expired but Text Now is excellent free phone service and I love it!
This gives you a free number on wifi calling with iunlimited calling to poretty much anyone and it has voicemail, plus the cost for full service is very inexpensive too, its fantastic been using it 6 months now and I love it, I run 2 seperate phones on textnow, and they are both great.
I lost my ACP plan. And my cell was turned off. This text now has been a super blessing.
I believe text now app is awesome. I regularly use this app and I have no problems.
Things you're review missed:
1) You must text every 2 days or you can lose your phone number. Forgot? Sucks to be you
2) Customer support is non-exisitent. The FAQ's are generic, support pages are for a small subset of problems, and try and contact someone
3) The phone comes with no documentation on how to setup, how to use. See above about no help
Based on reviews, we made the mistake of buying a phone (at least we were only out $20) and plan from Textnow. No one can text to the phone (brilliant, right? A company called Textnow and you can't text to it), and the phone can't make calls (error: Sorry, we only support calls to North America. We are in N. America, we were calling N. America).
You get what you pay for. In the case of Textnow, you get less, far less. Avoid this company.
Have yet to receive sim card very displeased been two weeks since purchased missing calls from time to time
Good experience no complaints very dependable when I run out of regular minutes and I use it for a backup phone
Takes several minutes to launch the app and make calls; need to reboot the phone repeatedly; crashes repeatedly; long lasting black screens; no calling audio settings that you would normally find with a traditional cell phone carrier -- all of these snags despite a perfect Wi-Fi connection, which makes me conclude that TextNow is a totally useless app that makes wild claims about its performance on social media.
For some reason they keep logging me out of my account on both the phone and the website. They HAD BEEN the number I'd been relying on being overseas and having no phone whatsoever that I can afford where I am. (Europe). Too bad there's nothing that's completely free like that for a UK number, not that I can find easily.
To make a new account, you have to download the android /ios app. I find this very anoying because of 2 things.
#1:They make you do this to make them look better. I say this because the more downloads the app has the more unfairly obtained users they will get
#2:i dont have an ios/android device and it is really anoying because i had to use an emulator to get the service. This is extra frustrating because my pc has an amd cpu and bluestacks doesnt work. It bluescreened me 20 times beofore i gave up. Overall textnow is a big pile of $#*!.
Hi Ellen, sorry for the trouble with creating an account. You can only sign up on our mobile app. If you don't have a phone, borrow one to sign up quickly. After that, you can simply delete the app and login on our website. If you're still having issues please email community@textnow.com so we can assist further!
I bought my Iphone12 Pro from them. Now it cannot be used with any other carrier. Their customer service is terrible. They kept saying that it is unlocked. But it is not. And, the call quality is not that good.
Hi Budi! We're sorry as we have not sold phones for a couple of years now so I'll confirm you're using one of our devices. I have sent you a private message so we can assist further.
A friend told me about this site and couldn't believe texting was free and when I checked it out, it turned out to be free. I was without a phone for a while when I heard about this and it works great on my laptop. Not sure about phones. It also looks like I can make voice calls also for free with my laptop. I haven't tried it yet.
So far it has been great.
I bought one of their phones and 1 month of talk and text only. It was great for 3 weeks and then they disconnected my service cuz and wanted me to pay for another month sorry but stealing is stealing its not the amount of money 9.99 divided by 4 is about 2.50 its the point of the matter i paid for a months worth of service not 3 weeks another problem is with talk and text only 611 doesnt work so there is no way to contact them from the phone they sold
I have been using TextNow for 6 years and it's terrible. Barley anything has been improved in all of those years. You can't send videos, you can't send more than one picture at once, there is a new ad every time you open the app and now you can't even delete them from your messages. Oh and did I meantion that after they FINALLY made it so you can be in group chats without getting a bunch of individual texts, it still doesn't even tell you who everyone is in the group chat. It just says their number which is WAY too confusing. Also my phone never rings so I never know when I'm getting calls and it's the worst. Sometimes I miss really important calls because my phone doesn't ring. You can't use TextNow without WiFi and the list of cons just goes on and I on. I do not reccomend AT ALL. You can find much better. (Oh and they just changed the one thing I liked about it which was the app's icon). Ughhhhh
This app is amazing. I absolutely love it! Both my mom and dad have Androids and i have an Ipod, and Ipods can't call or text Androids, so I really appreciate this app, because now I can text them! I highly recommend this app.
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at community@textnow.com
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at community@textnow.com for further assistance.
Hey Linzy, thanks for your Review and we're sorry to hear that your SIM Card hasn't arrived and you're missing some calls. I've sent a PM to assist further!