business logo of TextNow

TextNow

Overview

TextNow has a rating of 4.2 stars from 580 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 7th among Mobile Applications sites.

service
64
value
56
shipping
32
returns
29
quality
60
This company responds to reviews on average within 0 days
+23
How would you rate TextNow?
grey star
grey star
grey star
grey star
grey star
Missouri
1 review
4 helpful votes
Follow Cierria M.
Unfollow Cierria M.
Send Message
Share Review
Report Review

What Do You Expect
March 8, 2023

To all the people saying it's awful, well duh, it's free and goes off WiFi. It says poor signal and drops calls on WiFi, even at home. You have to at least make a text once a month or they drop your number. They send a text warning. I wouldn't really recommend this to anyone, but if you absolutely have to make a call it works. My phone is off, beautiful thing about that is people can still call me on my regular number. However, if I miss the call...I text them on the app, call, or just use the house phone

Date of experience: March 8, 2023
New York
1 review
4 helpful votes
Follow mel b.
Unfollow mel b.
Send Message
Share Review
Report Review

By far the worst phone text app ever constantly dropping calls. People could hardly hear me. Absolutely the worst app i would never recommend this crap app to anyone... i would rate it a zero but Ofcourse they wouldn't let me

Date of experience: December 21, 2016
Michigan
1 review
3 helpful votes
Follow Dan L.
Unfollow Dan L.
Send Message
Share Review
Report Review

Account creation doesnt work, Your password will not work. So you try to reset it, Just to find out that password reset doesn't work either. Finally you contact tech support which is a bot, only to finally find a button for a live person who is dumber than the stinking bot. They can't fix your account unless you can verify the information that you havent even put in there yet. What a pack of morons.

Date of experience: January 26, 2019
Illinois
1 review
1 helpful vote
Follow Brehen C.
Unfollow Brehen C.
Send Message
Share Review
Report Review

I hate how you guys have it now in order to make new accounts! Then when you are finally in and attempt to get area code, it'll then reject it and say "This number isn't available" or some crap like that. Then it'll say you've exceeded the amount of attempts! DO BETTER TEXT NOW!

Date of experience: March 7, 2022
Wisconsin
1 review
0 helpful votes
Follow Ellie J.
Unfollow Ellie J.
Send Message
Share Review
Report Review

I have only been using Textnow for a few weeks, but I can see it's a pretty good site. I have not downloaded the app, but I have an account so I can use Textnow. I am pretty satisfied with Textnow, but there is no Video call Which is pretty disappointing.

Date of experience: February 15, 2020
Florida
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Send Message
Share Review
Report Review

First time user and very Satisfied!
August 26, 2024

I do not have phone service and Textnow is a life saver! Thanks a million!

Date of experience: August 26, 2024
Texas
1 review
4 helpful votes
Follow Ladiera F.
Unfollow Ladiera F.
Send Message
Share Review
Report Review

I would never buy a phone or plan from Textnow.com. This company is a complete fraud on what you pay for and receive. I had numerous problems with this company but the last straw was i downgraded to a $27.99 month plan in August because at that time that's what i could afford. On Sept. 29th i went to upgrade my plan for more data and they offered a $39.99 month plan for unlimited data which is what i needed. So within days i paid to upgrade my plan in a weeks time period i paid nearly $70.00. I had full internet access until a week after i upgraded my internet no longer worked. It took two days to speak to a customer service rep through live chat everytime i tried i would get a rep that would click off our chat or would not respond. I wouldn't recommend anyone to buy from Textnow and once my plan ends on Oct. 31st i will no longer be with this service.

Date of experience: October 11, 2018
Tennessee
1 review
0 helpful votes
Follow Phyllis M.
Unfollow Phyllis M.
Send Message
Share Review
Report Review

Still working on understanding how to use it
July 29, 2024

Sometimes I get calls but not often. Unable to use it when I go to town

Date of experience: July 29, 2024
California
1 review
0 helpful votes
Follow Kurt D.
Unfollow Kurt D.
Send Message
Share Review
Report Review

Free second phone
August 2, 2024

It works great don't know what I would do without it easy number to remember glad it's available free free free.

Date of experience: August 2, 2024
New York
3 reviews
8 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

This app was the best
October 4, 2014

This app was the best. It has absolutely no limit to the amount of characters I can type in a text. It let's me describe things in extreme detail where I couldn't with textplus because of the character limit. It also doesn't freeze like Textplus tends to. This app is WAY better than Textplus

Date of experience: October 4, 2014
Maine
1 review
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Send Message
Share Review
Report Review

Better service
July 24, 2024

Great app but drops calls alot other than that it works great and I love the perks

Date of experience: July 24, 2024
Canada
1 review
0 helpful votes
Follow Jaye W.
Unfollow Jaye W.
Send Message
Share Review
Report Review

Excellent
August 30, 2024

Overall it's been great. No issues. I'm satisfied with text now.

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
Follow Alejandro R.
Unfollow Alejandro R.
Send Message
Share Review
Report Review

Great!
June 25, 2024

It has been an excellent option to call every where in order to save money in a difficult financial time.
Thanks.

Date of experience: June 25, 2024
Canada
1 review
8 helpful votes
Follow michele m.
Unfollow michele m.
Send Message
Share Review
Report Review

Worst app Ive ever used. Phone call quality is terrible and doesnt allow texts to be sent or received half of the time. My account was flagged for terms of use violation not once but twice and yet not one agent can tell me what the exact reason was nor can they fix my account. They refuse to escalate my complaint to a supervisor and i was basically told it wasnt worth their time and the convo was a waste of their time. Way to go with the steller customer service. I lost so many valuble contacts for my business that its devastating to my income.

Date of experience: April 7, 2018
Connecticut
1 review
0 helpful votes
Follow Sheila A.
Unfollow Sheila A.
Send Message
Share Review
Report Review

Good
August 29, 2024

Good thanks for your help I appreciate it I have been a customer for a while

Date of experience: August 29, 2024
Virginia
1 review
0 helpful votes
Follow Anthony S.
Unfollow Anthony S.
Send Message
Share Review
Report Review

Awesome ty
July 25, 2024

Awesome ty that's really all I can say about the service ty very much...

Date of experience: July 25, 2024
Mexico
1 review
0 helpful votes
Follow Beto D.
Unfollow Beto D.
Send Message
Share Review
Report Review

Rewarding
August 29, 2024

Easy app that leads the industry in telecommunications. Very competitive pricing

Date of experience: August 29, 2024
Georgia
1 review
1 helpful vote
Follow Shanna S.
Unfollow Shanna S.
Send Message
Share Review
Report Review

Used by scam artists
November 21, 2020

Several people I know including myself have been scammed thanks to this horrible idea to have this. Easy for theif to pic location and lie to people and steal 500-2,000 from innocent peolple. Especially puppy scams. Thank you text now for aiding thieves! You should be ashamed of yourselves

Date of experience: November 21, 2020
Washington
1 review
0 helpful votes
Follow Allen W.
Unfollow Allen W.
Send Message
Share Review
Report Review

Go try it
July 30, 2024

It's all free all you got to do is have internet it doesn't drop calls or anything it's crazy and it's free

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Send Message
Share Review
Report Review

Works like a charm
July 27, 2024

Overall very positive and a great help during this interlude.

Date of experience: July 27, 2024