TextbrokerReviews 149

I have worked with Textbroker for years on both sides of the spectrum: as a content manager needing content for my certain projects on the job and as a freelance writer looking for work. No matter what position I'm in, I know I can always count on Textbroker to deliver an assortment of highly-qualified writers for my project's specific needs. Their writers are skilled in a variety of different subject areas and also do additional research when needed. I have always gotten my articles on time, and in many cases, early. Plus, the price for content is fair based on the quality and length of the article. And if you do run into an issue, their content managers are there with you every step of the way to resolve any problems. They can help you set up a content project, find the right writers, and even assist in managing the project to ensure you stay on track and meet your content goals. Textbroker is definitely a resource any content company and/or professional should have in their arsenal.

I clearly asked a writer to write a story for me.
When the article came back it was written completely wrong. They even wrote the story as if I was a woman but I am a man.
I corresponded with them and asked them to correct the problem and they said yes and they asked me to send the article back to them. I did (twice) even though they had it anyway. After 3 days and my deadline was almost up to get the article published, they had still done nothing so I rejected the first version. My rejection was taken to review and they rejected me and paid the writer for a useless article. I lost my money and have no right of reply. THe site is very hard to navigate especially for a newbie

1. The passport registration is just horrible - long, very insecure and not understandable.
2. The process of accepting/reviewing the order is so misleading! I wanted the author to just make few corrections to the order, so clicked - Revise and gave feedback. Out of the sudden, the whole article is gone and I got completely new one, which is a piece of *, then review all over again, and again, complete waste of time:/
3. The user interface is super confusing, visibly not tested nor created with UX in mind. Is that even a technology company?

*Language redacted by admin

There is too large of a skills gap between 4 star and 5 star authors. An article from a 4 star author usually contains poor flow, flawed logic, and takes several hours of personal editing to get into a final state. A 5-star author generally has post-ready material. Considering the fact that a 5 star article costs 3x what a 4 star article costs, there is a huge amount of stratification in ordering. I would like a happy medium between the two ratings - I am happy to do some touch up editing and am willing to spend more than a normal 4 star article to get it, but think the nearly 3X jump between 4 and 5 star is too much.

Our company has used Textbroker for many years and they continue to be our go-to source for help in creating content for our clients. From Webpage copy to whitepaper content across many different industries, we find Textbroker has the best writers. We have tried other content providers as they enter the market, but always return to Textbroker. They were one of the first content providers and continue to be the leader in this area in our book.

In the past I have used Upwork for projects but had been referred to textbroker by someone who has many articles written. I felt very removed from the process when using textbroker, like I had no say in who would ultimately write my article. I felt like the price was somewhat high considering we had the article written, just need a more businessy tone... they maybe added 50 words and moved a paragraph or two and it cost $46... I will be using upwork in the future or another site.

I've worked in the content marketing world for nearly a decade. I've seen the good, the bad, and the ugly - from Blackhat SEO practices back in the day, to the repercussions of Panda- and Penguin-gate. Textbroker has been a valuable resource for me to find and vet authors, building relationships that, with some authors, have spanned 8+years. While the biz model of Textbroker is set up for turn and burn "set it and forget it" content needs, what I appreciate most about them is their ability and overall willingness to create a system that works for me. Putting out content needs to the general public makes it difficult for me to get quality work... I have too many specifications and specs on my orders, so TB has allowed me to work with authors one on one, which in turn establishes a system that works for all of us. Above all, I appreciate their prompt, IMMEDIATE, and thorough response time. I get email and chat responses in minutes and their team goes above and beyond to help me, every time.

It took me THREE attempts to reach Textbroker to get an answer about a transaction being run twice on my business bank account. When I got frustrated and said that if I didn't hear back from someone, I'd be forced to dispute the transaction with my bank, I was threatened with account suspension and/or closure. I've been a Textbroker client for almost 6 years. I get calls all day, every day from other content providers, looking to take my business from Textbroker, yet I've stayed loyal to them. So please. Close my account. I'll save tons of money, and I'll guess that I'll not get these threats and that the next company may actually appreciate my business.

Very reliable high quality. Our clients have a wide range of niche industries. The amount of niche-specific research the 4-5 star authors do is wonderful. Very happy client

I tried this service out and write accepted an article over and over and never delivered. I reached out to their Customer Service for help and were extremely rude and unhelpful!