TextbookRush Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. Positive sentiments highlight competitive pricing, a wide selection of textbooks, and satisfactory product quality when items are received. However, significant concerns arise from prolonged order processing and shipping delays, leading to frustration among customers. Issues with order cancellations, lack of tracking information, and inadequate customer support further exacerbate dissatisfaction. Overall, while the company offers appealing prices and a user-friendly purchasing experience, it must address operational inefficiencies and communication gaps to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
All good. Great prices... quick processing... timely payment...
Nothing but great things to say about TextBookRush!
Great prices and fast service!
Great! Saved a lot, so grateful to you! Easy to check out too.
The process was so easy to see textbooks - will use them again!
They gave me the price they quoted me. It was fast and painless
I've not had any problem. They usually pay the most and never cheated me
Easy to use and first poop up good prices Your site offered the best prices for my books
Great place to buy and sell school books at good prices. Thank you.
Book came in a reasonable time frame as described. There was someone's name written largely across the front, but the inside was fine.
Positive experience, payment received without issue. Thank you.
I'm starting an FBA business and buying inventory. I found a book on your site and purchased it, the order was cancelled the next day without explanation. Not only was the order cancelled but my newly created account was cancelled. When I inquired about this the response pointed to the policy about drop shipping because I was shipping the book to a prep center. This is a common practice with FBA businesses and I don't understand your policy. It seems to me that your throwing business away...at least mine.
Great, accurate, friendly, on time. No complaints. Prices are good.
The book has writing all over it. Some sections were scribbled out, pages were torn, and it smells like someone was a very heavy smoker
My textbook as not arrived as of yet. Your process takes too long. I will be returning the book as soon as it arrives
If you want to feel happy and secure about your buyback and being paid choose TextbooksRush. TextbooksRush delivers for me the last 25 years.
Hey, I have always enjoyed selling my books to TextbooksRush. There is always a high point to know that I am in good hands with TEXTBOOKRUSH and knowing that the money from the books will arrive within days of selling the books. Thank you!
Fast and reliable. Good service. Good selection of books in good condition.
Always pays fast, and best payout, never had any issues with services
I purchased 2 books locally, thought selling them through this company would be easy, they confiscated the books due to it be a "counterfeit copy", they will not be returned, and have no clue when their investigation will be completed.
Very easy to sell books online. They offer good prices and have good service
Better quality than described, very fast shipping, exactly the book I was expecting
Books - it is an experience in college. My college bookstore did not have it available, and Amazon wanted to sell it to me for $60-&110, for a book I knew was worth ~$40. Overall, I paid that $40, and got my book on time, within days! I even made sure to inform my professor and other classmates so that they could get the book if needed! Definitely coming back!
From the business
Whether you're shopping for a new semester or trying to find someone to buy textbooks from last semester, TextbookRush has you covered. We're proud to be your one-stop resource for all your college textbooks — from traditional textbooks to study guides and everything in between, we offer a large selection at exceptional prices to help you save money.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members