Texas Roadhouse

We go at least twice a month and always get a booth in bar. I asked for one when I checked in they said 10 min wait, no problem after 10 min takes us to another table not in bar and told us they had no server for empty tables in bar 10 minutes later they were seating people there. Waited 45 min for roadkill and grilled chicken salad. Server never came back to check on us. never had an experience like this and it wasnt prime dinner time it was 3:20 in afternoon.

I placed an online order. I went to pick it up. It said to wait in my car since food was not ready. Temperature outside 106 degrees. After we canceled I received a message almost 1 hour later saying order is ready. I requested a refund. I have not received my refund yet. I Spoke to Manager Neomi located on Joe battle. I'm disputing through my bank now since I have not received my money yet a week later. Terrible service and thieves

When Texas Roadhouse first opened near me, I was there as often as I could afford. I loved that place. The music, the birthday singing, the buns and barrels of peanuts and peanut shells on the floor, not to mention the incredible food and drinks! Over the years, the peanut shells were less noticeable on the floor, which was okay - but for a rule follower, there was something rebelliously fun about tossing the shells at my feet. Still, a very nice place to go for dinner. But like nearly everything else, Covid ruined it. The barrels of peanuts are empty and the bags of to-go peanuts are gone. The food is okay, but not the greatness it used to be. The speed to get you your food is also gone. Organized workers have been replaced by frantic people who aren't sure how to move as one. Nostalgia hits and I want to go back, but whenever I do visit Roadhouse again, I am let down.

I went to Texas Roadhouse with 2 friends. I didn't mind the wait. But we got seated and 4 tables came in after us and all of them got their food and we was still sitting there waiting on our food even though we had been there long before the 4 other tables. We waited for a refill of water for 30 minutes. The waitress kept running off and taking forever to come back. When she would come through she wouldn't offer to refill our drinks. We had to stop her and ask her and we had to stop her and ask about why 4 tables got their food before us. Finally we got our food and the steak I ordered well done is pink inside. I just asked her to take it off my ticket. So needless to say I set there all this time just to eat an appetizer and not once did she even apologize for the mistake.

My family and i hardly come here, but we came in today and our waiter tammy wasn't all there, my mom had to ask her to remove some of our dirty dishes in order to eat out dinner, my father had a sirloin and it wasn't cooked the way he wanted, my brother had ordered a sirloin and a side of macaroni, but instead our waiter brought none of his sides and when we thought he ordered veggies, she brought us some but still charged us for something we didn't get, which was the macaroni. She also messed up our ticket by giving us a ticket that didn't apparently have all the things we ordered and then came back with another ticket with a bigger price... my family and i will never come back.

I went to the new restaurant in Williamsport 3/18, so anticipating the prime rib. I ordered an end cut, medium well, and it came to me VERY pink. I sent it back, not much better, still quite pink, nowhere near medium well. I also asked for horseradish and never got it. IF a prime rib is cooked corectly, the end cut usually IS medium well. Very disappointed, and I will not go back anytime soon. There are other prime ribs in town to try.

I loved the hours yours restaurants have, your special entrees, your special deal for a family, I love your barbecue grill chicken, chicken Caesar salads, your restaurant is a A+ for customer care. Love that you have also a carry out if you don' want to dine in. We can also order off the internet and get coupons code. I especially like that you list the calories on your menu. Texas Road House food is always fresh, and you can upgrade combo meals.

Do not waste your time because they sure did mine. Waited for a little over an hour on our food. Was a Wednesday night and wasn't busy. When I wanted to pay for the drinks and leave the food was magically ready. It was not fresh! The plates weren't even warm. The waitress got rude and didn't want to let us speak with a manager. When I left I called and ask to speak with a manager and the manager asked me what happened I told her and waited on the line for six minutes then they hung up. Thanks for ruining my night. Don't go to this location. They are absolutely no good

Went to there restaurant this evening in bridgeville pa was the worse food I ever ordered steak had so much fat and gristle couldn't even eat it and it took forever to come out and was ice cold very very poor place don't recommend.

We just ate at the one in Hickory. We looked around and the place is dirty. Look at all the glass around the booths. They were nasty. There was too many people at the front and they were just standing around and talking and laughing pretty loud. Our food was good, I will say that.

Waited to long for forgotten items. A drink and cheese fries. Cheese fries looked and tasted horrible. By the time I got back to the car my baby was sleep. She couldn't even eat her food. It was her drink and cheese fries I was waiting so long for.

Lunch in Sheridan. Service was rushed and unorganized. So much salt on porterhouse, wasn't able to eat. Was offered free dessert. Took beef home washed it and made good soup. And excellent steak and eggs. On tipped 17%. Sorry Jesse.