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  • Temptlife

Temptlife

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Overview

Temptlife has a rating of 1.04 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Temptlife most frequently mention customer service problems. Temptlife ranks 439th among General Apparel sites.

  • Service
    20
  • Value
    20
  • Shipping
    20
  • Returns
    20
  • Quality
    20
9
See all photos
How would you rate Temptlife?
Top Critical Review

“Scammers!”

Elisa H.
1/29/21

They are bunch of liars and full of deception. The product they send you is a junk and their website says 100% satisfaction guarantee but that's also a complete lie. After seeing how awful their product is and how it is nothing like what they advertise, I asked how to return it and they won't take return nor give me refund. That was after ignoring me for 5 weeks. Stay away. They are complete scammers.

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user elisah41
1 review
0 helpful votes
January 29th, 2021

They are bunch of liars and full of deception. The product they send you is a junk and their website says 100% satisfaction guarantee but that's also a complete lie. After seeing how awful their product is and how it is nothing like what they advertise, I asked how to return it and they won't take return nor give me refund. That was after ignoring me for 5 weeks. Stay away. They are complete scammers.

Tip for consumers:
Believe these reviews. They are so true.

Products used:
None

Service
Value
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Thumbnail of user chads453
1 review
0 helpful votes
February 2nd, 2021
Verified purchase

I ordered 2 pairs of pants for my wife in XL in early December. It took 2 months to get them and they look like they were made for a child. Their response to how do I exchange them is, "we sent the size you ordered so we can't help you." Total scam!

Tip for consumers:
Their clothes are half the size of normal clothes bought in the stores here in the USA.

Products used:
None

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Value
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Thumbnail of user gregt245
1 review
1 helpful vote
January 13th, 2021

No cashmere lining. Sizing XS even for Mediums. 40 day delivery from China. No Refund for false advertising. Shoddy stitching. Industrial grade fabric. STAY AWAY!

Thumbnail of user katharineg33
1 review
1 helpful vote
January 10th, 2021
Verified purchase

I ordered Super Thick Cashmere Leggings from Temptlife and they look nothing like the photos on their website. I contacted them to find out how to return them. They have replied that I received the correct item but have given no return information. When you go to their website, there is no return address information. BEWARE OF PURCHASING ITEMS from this website. They are not reliable!

I realize after multiple email exchanges with them back and forth that they are located in China and cannot accept returns. They do not even list a phone number or return address on their website. Please BEWARE of any and all companies like this - there are many! Some of them use photos from other legit companies to advertise their clothing.

Tip for consumers:
Avoid this site

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Value
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Thumbnail of user jonathans1019
2 reviews
0 helpful votes
January 29th, 2021

Got two pairs of leggings for my gf for Christmas. Took 5 weeks to arrive here in the U.S. Upon trying them on and realizing they are WAY too small like not even close (she is a small and always wears smalls and these "smalls" i order were like in XXS), we tried to return/exchange them and they said "you received what you ordered" and I was like yeah but I want to exchange them for a larger size and they said "no you ordered smalls and that's what we sent you" and that was that. The pants have hardly any stretch at all and are terribly overpriced. Don't bother.

Tip for consumers:
Don't buy from Temptlife unless you like headaches and wasting money.

Products used:
Couldn't use the leggings I bought for my girlfriend as they were absurdly small.

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Value
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Thumbnail of user annettam10
2 reviews
3 helpful votes
December 22nd, 2020

I ordered the tights with the fur inside. I ordered an XL and L. I wasnt sure how they would fit.
Neither one fit me, they were so tiny. Also they did not have fur inside them. I complained and wanted a refund, but they would not let me return them.

Thumbnail of user francis3
1 review
0 helpful votes
January 30th, 2021

Undoubtedly, the worst company I have ever ordered from on the internet.
I ordered two pairs of XXL pants and when they arrived they looked like they were for a child.
I thought they might fit small coming from over seas but my three daughters that wear size 4 and 6 in Lulu-lemon pants couldn't get them on.
The label doesn't match the one in the advertisement photo, it's a cat instead of an owl and when I wrote the company they said there was nothing they could do. No refunds what so ever!
Absolutely horrible! I gave the pants away to a local elementary school hoping that at least someone might be able to fit them there.
Do not order from this company!

Tip for consumers:
Don't buy from this company!

Products used:
None, they were too small.

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Value
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Thumbnail of user dc816
1 review
0 helpful votes
February 20th, 2021

These leggings look amazing, right? They are not! They are lined and look warm, if they fit! I am 6 ft tall and a size 12 and could not get them past right below my hip. Their fitting chart is way off. I ordered a LG and according to the chart should have ordered a 4XL. There is no stretch! I asked to return them and they emailed me and responded " we don't understand, we sent you what you ordered, no refund!" Definitely learned my lesson! Baleaf is where you need to go!

Thumbnail of user thoms30
1 review
0 helpful votes
February 10th, 2021

Leggings received are not as advertised! Fake junk and cheap. Way too small. Fit for child not an Adult!
DO NOT BUY!

Thumbnail of user rr370
1 review
1 helpful vote
January 12th, 2021

Scam! Do not buy! Terrible customer service and equally terrible product from China. Would give less than 1 star if I could. Buyer beware!

Tip for consumers:
Do not!

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user caitlinc98
1 review
0 helpful votes
February 11th, 2021

WARNING! This company is absolutely terrible! My fiancé surprised me by purchasing two pairs of "cashmere" leggings for our upcoming ski trip and apparently didn't do his review research. Not only did the shipping take forever, but the quality of the product was ridiculously horrible, nowhere near what was advertised, and most certainly NOT cashmere. We reached out to customer service and they gave us an entire runaround, requesting descriptions and pictures of the items we received. We complied, only for them to "ghost" us and end communication. Needless to say, we never received our refund and our now left with this joke of a pair of leggings. If I could rate them negative stars, I would!

Tip for consumers:
WARNING! This company is absolutely terrible! My fiancé surprised me by purchasing two pairs of "cashmere" leggings for our upcoming ski trip and apparently didn't do his review research. Not only did the shipping take forever, but the quality of the product was ridiculously horrible, nowhere near what was advertised, and most certainly NOT cashmere. We reached out to customer service and they gave us an entire runaround, requesting descriptions and pictures of the items we received. We complied

Products used:
"Cashmere" leggings

Service
Value
Shipping
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Quality
Thumbnail of user rogere155
1 review
0 helpful votes
January 8th, 2021
Verified purchase

Do not buy from them... It is definitely a scam.
I received the items from them, but even though I ordered adult Medium size, the pants that I received were too small for my slim 12-year-old daughter.
What they send does not match the advertising pictures. They say reimbursement 100% guarantee, but they will deny that always stating that they sent what I ordered. I tried to reason with them telling them that what they sent me is not what they advertise and that they say on their website that they will reimburse 100% guaranteed, but they don't care about that.
If your money is important to you, then stay away from them.
Check pictures below. It is just very bad!
P.S. After several emails they finally offered to reimburse me for $3.00 when I spent close to $70.00. It is an insult and a waste of time.

Tip for consumers:
They answer to emails but don't give any information. Several times I asked them where the items were being shipped, and when I should expect them and they always deny giving that information.
In regards to refund, they will simply say that they sent what I order, regardless of not being in conformity with what they advertise.
Just don't trust anything they say. Stay away from them.

Products used:
I want to return two pants, but they are refusing to reimburse me.
I did not order any other products from them.

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Value
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Thumbnail of user deannad151
1 review
0 helpful votes
January 27th, 2021

Do not buy from Temptlife! The leggings are not even close to true to size or matching their size guide. They're cheaply made. And the customer service is terrible. They will not stand by their satisfaction guarantee and refuse to issue refunds or exchanges. The only guarantee is that you will regret your purchase!

Products used:
"fleece" lined leggings

Service
Value
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Thumbnail of user larryk531
1 review
0 helpful votes
January 18th, 2021

Do not buy anything from these guys, I bought pants for my girlfriend and they weren't even close to the same product that I paid for and they also told me that they won't return and keep offering me $1,$2,$3,$4,$5,$6,$7 to keep them and I just keep telling them to give me a full refund.
Go to Walmart if you want a better and cheaper product

Tip for consumers:
The product that’s advertised isn’t the product you get and site say fast refund but are dragging this out and won’t give a refund

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user jessicae468
1 review
0 helpful votes
January 15th, 2021
Verified purchase

What I received looked NOTHING like the photos or videos they advertised - very cheap material with absolutely no stretch so you can't even pull them on. Facebook should be far more discerning with whom they allow to advertise because this company does not stand by their products even thought their site says they do. Like other reviewers, I contacted them for a refund and they refused to honor their return policy because they "sent what was ordered." That's not what their return policy says, but they refused to honor it and only repeatedly argued with the customer (me) that they wouldn't accept it because they "sent what was ordered." Very shady, fraudulent people. They clearly don't care about customer satisfaction or about honoring their policies. Do NOT buy from them!

Tip for consumers:
Supposed to be a Full Refund, per their policy, but they refuse to honor it.

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelac944
1 review
0 helpful votes
February 7th, 2021
Verified purchase

I have never dealt with such horrible customer service, I wish I would have read the reviews before, the sizing charts are not accurate the customer service is horrible I have been trying for 6 weeks to return or exchange the pants and they are giving me the run around. My daughter in laws are size 26 and 28 - based on their chart they should fit a size small to x-large the small and medium don't even come close to fitting I am guessing they will need the xlarge and possible a 2xl all I want is to exchange them but all you give is a run around

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Thumbnail of user roberts4444
1 review
0 helpful votes
February 8th, 2021

I ordered 2 pairs of pants for my girlfriend on 12/10/20, expecting to get them before Christmas. The pants did not arrive until 1/29/21. I followed the website's description for sizing but these pants were too short and too small at the waist. The thickness was thin and it did not match the Facebook video ads portrayal of this product. I informed Molly Li via email about this and requested a return and asked where to send back the products. She refused my return even though this did not violate the 30 day return policy listed online. This company has many 1 star reviews online and I'm not surprised based on my recent experience with them.

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Thumbnail of user michaelm6271
1 review
0 helpful votes
January 27th, 2021

Temptlife is a terrible company. Their ads are misleading, their products are garbage, and their customer service is awful. They don't offer refunds or exchanges when you are dissatisfied. And they treat you in a condescending manner.

I recently ordered a pair of leggings from the company for my wife. The leggings were advertised as slick on the outside and furry on the inside. They were neither. The material was the cheapest I've ever seen and the sizing was way off. My wife is typically a small but we ordered a medium to be safe. The leggings we received were so tiny that she couldn't even fit them over her thighs.

I contacted customer service but they refused to refund me or send me a bigger pair.

Never order anything from Temptlife. You'll get screwed.

Below is a picture of what was received vs. what was advertised.

Service
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Shipping
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Thumbnail of user kevinb74
2 reviews
2 helpful votes
December 23rd, 2020

Temptlife is not a company. They are a group of scammers who take your money and then disappear. They do not process any orders, they do not ship anything, and they do not respond to any communications. Once they have your money, they disappear. It's a scam. I would rate them at ZERO stars if this website allowed.

Thumbnail of user rossk116
1 review
0 helpful votes
January 23rd, 2021

This company is crap! Their products are horrible. Their customer service is horrible and they flat out lie about returns and product satisfaction. Like so many others, I ordered leggings for my wife without looking at reviews. The quality is horrible and the sizing chart is WAY off. Their website says they accept returns but that is a lie. They won't do anything. Product took over a month to get, comes from China, tracking service was worthless, and the product is WAY OVER PRICED, even if they were good quality, which they are not! Absolute joke of a company and product! Wish I would have seen the reviews first!

Tip for consumers:
DO NOT BUY ANYTHING FROM THIS COMPANY AND CERTAINLY DO NOT BUY THE CASHMERE LEGGINGS UNLESS YOU WANT TO JUST THROW YOUR MONEY AWAY!!!

Products used:
Cashmere thick leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user janec818
2 reviews
1 helpful vote
December 23rd, 2020

I ordered the leggings and when I wanted to exchange for a larger size - they're not at all true to size - they said no return/no exchange because they sent the size I ordered. That NOT what the Return Policy on the website says. Do not buy unless you're positive of size because you can't exchange or return.

Thumbnail of user ashleyl490
1 review
0 helpful votes
December 30th, 2020

DO NOT ORDER FROM TEMPTLIFE! I received two pair of leggings, paid $60 for them because they were supposed to be insulated and they WEREN'T! I have sent countless emails back and forth and their response every time is they were the correct ones and will not refund my money or send the correct product. I mentioned to them that their website states I can return the items if I'm not happy with them within 30 days of receiving yet when I asked for a return label and address to send them back to I was told they would not accept nor offer a refund. This is by far one of the biggest scam companies I have EVER dealt with. If you've been scammed too I suggest you report them with the BBB and any other place you can. We are all struggling especially with the hardships most of us have suffered this year and a company like this with no ethical morals does NOT deserve to stay in business!

Tip for consumers:
This company is a scam and will NOT provide the product you paid for nor will they honor their return policy.

Products used:
None-they sent me fake merchandise

Service
Value
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Thumbnail of user tarekn8
3 reviews
0 helpful votes
February 10th, 2021

I order pens for my wife in Medium. The Pens were too small, and I ask for a return or exchange. The feedback was only. This is not a reason for a return. The policies on the website say something different. I will never buy here again

Tip for consumers:
dont use this side

Products used:
was a pens

Service
Value
Shipping
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Thumbnail of user ethelr32
1 review
0 helpful votes
January 20th, 2021

They advertised sherpa inside the leggings, when received they barely have fleece! I emailed requesting information to send back, they asked for pictures and the reason, I sent both pictures what they advertised and what was received, they said I got what I had ordered and don't let me return them (ordered two like an idiot...) clearly they can see the difference and just don't care!
This is their response:
*******@tellmeline.com <*******@tellmeline.com>
To:
*******@yahoo.com
Tue, Jan 19 at 1:03 AM

Hi Ethel Cup,
We are so sorry for this case.
In this case it cannot be return or exchange for refund.
Please note it.
Thanks for your understanding.

On Tue, 19 Jan at 3:28 PM, Ethel Cup <*******@yahoo.com> wrote:
Are the pictures not clear?
I'm sure you can tell the difference between what I ordered and what I received, it is not even close!
I need to return it and get the payment back

Tip for consumers:
Be ware, not only of Temptlife but so many companies that are not known and don't have some information about it.

Products used:
None, the merchandise is worst than garbage

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Value
Shipping
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Thumbnail of user jaredg86
1 review
0 helpful votes
February 4th, 2021
Verified purchase

I STILL HAVE NOT RECIEVED MY ITEM AND ITS BEEN 3 MONTHS!

I WANT MY MONEY BACK PLEASE!

ORDER: **************334

Tip for consumers:
DO NOT BUY FROM TEMPTLIFE!

Products used:
LEGGINGS, THIS IS A SCAM! REPORT THEM!

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Value
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