Caroline, from the chat assistance was a great help, she gave me fast and accurate answers, and cared to fill all my needs. Quite professional but friendly at the same time. This is why i decided to go to ahead with the purchase. Excellent asset, not to mentio excellent templates!
I am in the process of setting up a business website and for those not having the pleasure of creating one, the task can be daunting. I choose to come on TemplateMonster.com to make it easier on myself. Going through some of the templates I quickly realized I would need help. I clicked on their chat feature and had the privilege of being helped by Caroline. She was sure to ask questions and drill down into what I was looking for and what the needs of the website would be. Caroline was sure to I end she ask to follow up questions and answer my questions as we went along. In the she helped guide me to the right template. She was informative, understanding, intuitive, and patient. It was a pleasure to work with.
I have been using Template Monster for over 10 years as a web dev/ designer. The fact of this duration is due to its fantastic service, support and products! I stumbled upon this site in my efforts and I am perplexed at the reviews I am seeing. I run a company that has used Template Monsters services and products hundreds of times and I have always only ever received the best in service and support!
Luigi was most helpful, a pro, nice to talk to. As a beginner, I needed lots of advice and he was really patient to answer my questions, then find and suggest the best solutions for me.
Thank you again, Luigi.
The sales representative mr. Sandy was very helful when helping me to choose the right template for a brazilian company I have been working for the last months as a web developer and system's analyst.
By giving him some pre requisites he was quickly able to find me a nice template for an affordable price. I highly recommend templatemonster, thank you and greetings from Brazil!
I've just spend over an hour with a chat help person from pre-sales and she answered all my many questions and others. I'm new to this and she helped reduce the confusion of what is possible and all the options and getting my farm website up. It seems affordable the same and like I can do it and make it look nice. Look forward to starting my website project with them
I think that TemplateMonster is a great website for making templates. It has a big collection of different filters, themes and 24/7 support. And also it is possible to look for special promo codes which will help to reduce price.
10 of 10... I know we can't rank at high :) but the guys at Set Schedule should get that! Calling, texting and asking to find ways for our team to succeed and close more transactions ( without many promises). Just go-getters and good advice with good tech!
This is unbeatable company with their support service, I was just looking at their beautiful themes and templates, and they just pop-up on their website to assist me and spent time with me to see that all my questions were all answered. Unbelievable, Wow, I didn't know that companies like this were still out there.
Thank you so much Greg, You're great, you got my business. Keep It up my friend.
Peter Fosah
Rockville, MD
So I am having problems with configuring the template I bought and log in to talk to Miriam the lady who helped me with my original purchase (she is the Best). Miriam has the day off and I think "here we go" I am going to get the run around but instead Caroline and in under 5 minutes she has sorted out and happy. I mean Frigging HAPPY! I love these girls! Not afraid to ask for assistance anymore... People like this make a difference! Thank you Caroline and Miriam.
Spoke to Andrea in pre-sales asking to find a template that I'd seen. She sent through some excellent choices that suited the project perfectly and in good time. Great to be able to chat though with someone and in my experience excellent after sales as well
They have plenty layouts and all has nice colors and modern design.
Content management is hard to build from scratch it take up to 1 month with team of people.
This can be eliminated with templatemonster because they hire professional developers who designing templates full time.
The optimization and chosing is good also need some knowledge to alter and customize the whole thing but without them template the time will take weeks.
Thanks to them the time will be saved and also the price is valuable save time and money.
I recommend for everyone who earn money from web designing or even for students and single persons.
Basically templatemonster can handle single individual needs to the large corporations where on both cases the time is important.
Thank you fro doing the hard job for us and save money and time in this fast growing world
Today Ias attended by Alexandra who I wthink is a good element in your company. She solved all my doubts and I think I am going to buy from you this week.
She showed several templates and there are several of them who seems they are what I need. I hope I can manage it just by myself. Thanks a lot for you time.
Best regards
Ingrid
I Work in Marketing team for my company (which is in exports). We are planning to revise our old website completely but I could not find the right template to go with it, Spoke to Luigi, quick response and immediate resolution to my problem.
All their templates stop you using most of the functionality of Wordpress, and have to use their own Cherry System.
They are happy to take your money, but don't help after that... money grabbers with no support
Wonderful selection. Amazing customer support. I'm a graphic designer and I've purchased a few templates from TemplateMonster. Their customer support has exceeded my expectations. Any time of day... difficult issues... they've helped me modify the templates as needed. They help me understand how the templates work. The templates that I've purchased are stunning, just wonderful. I'm a very happy customer and will return to them again and again. Honestly, I'm trying to think of something they could improve upon... they are out to please and are proving it.
I am using TemplateMonster templates for a while and I am very satisfied. Already made few very much satisfied clients:)
The templates are clean, easy to work with the codes and adapt them to whatever is required.
Many thanks to the support team! Always ready to help and give the best solutions!
The online chat is always available and answered by professionals!
Really really love this website and the service they provide!
Thank you TemplateMonster Teams! You're making my work easier and quicker :)
Caroline was very thorough in wanting to understand my business needs for a website. She also answered all my questions and even when I didnt understand the answers, she had the patience to explain and walk me through the various options the company offers including pricing detail. It was a great experience altogether and I will be doing business with this company once I can decide on a WordPress template to use since I lack the technical skills for the other website templates. Im very satisfied so far!
The chat support team was super responsive and friendly. Jace (chat support) really tried to understand what I had wanted for my website and gave me various other options as well. Super friendly, Quick Response, Lovely Themes, Reasonable Rates... Hard to go wrong with them.
I wanted to buy a template but had many doubts, so i got into a chat with Caroline. Awesome attention she gave me, i purchased the template right away. Thanks Templatemonster for the great support team.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Paul, thank you for sharing your feedback. We're really sorry our theme doesn't work for you. However, our support team was ready to assist you with any question. We regret that you insisted on refund.
We'll be glad to cooperate with you in future.
Best regards,
TemplateMonster