TemplateMonster Questions & Answers

Here’s what consumers have asked with answers from TemplateMonster staff and previous consumers.

12 questions answered

8% answered in 1 day

Question:

Hi there, dose any of the auction template sites can convert to albanian language?

Answer:

Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/

By Customer Care ❤., over a year old

See more answers (3)

Question:

I'm trying to install on hostgator and would like to know what type and this template? worpress? linux ??? I'm trying to install on hostgator and would like to know what type and this template? worpress? linux ???

Answer:

Thank you for your question. Unfortunately, we don't know what template you're trying to install. Please visit our live chat - http://chat.template-help.com/ where our technical specialists will be glad to answer any question you may be interested in.

By Customer Care ❤., over a year old

See more answers (2)

Question:

Hi, i am looking at the responsive wordpress template. does it require coding? Hi, i am looking at the responsive wordpress template. does it require coding?

Answer:

Please visit our live chat - http://chat.template-help.com/, where our specialists will be more than glad to provide any information you may be interested in.

By Customer Care ❤., over a year old

See more answers (2)

Question:

What is the difference between "add" and "express" motocms content management system What is the difference between "add" and "express" motocms content management system

Answer:

Ammy is so wonderful and kind partner with her experienced and professional technique, thank you so much!

By Ivy L. over a year old

See more answers (2)

Question:

Thanks to jenna for helping me with the choice of template. Thanks to jenna for helping me with the choice of template.

Answer:

Thanks, Sergey! We will be happy to see you among our customers again ;)

By Customer Care ❤., over a year old

Question:

Hello, if i purchase the basic package, do i pay only once? thanks giovanni from rome, italy Hello, if i purchase the basic package, do i pay only once? thanks giovanni from rome, italy

Answer:

Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.

By Customer Care ❤., over a year old

Question:

Спасибо sandy за проявленное терпение при анализе шаблона для моего сайта. Спасибо sandy за проявленное терпение при анализе шаблона для моего сайта.

Answer:

You are welcome! ;) Please feel free to contact us if you have any further questions.

By Customer Care ❤., over a year old

Question:

How much template monster paid to delete bad reviews? i checked them some months ago and most of them were awful now 5 stars...impressive!! How much template monster paid to delete bad reviews? i checked them some months ago and most of them were awful now 5 stars...impressive!!

Answer:

Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com

By Customer Care ❤., over a year old

Question:

Hi, how are you, please tell me which is the best template for setting up a destination management website. francine Hi, how are you, please tell me which is the best template for setting up a destination management website. francine

Answer:

Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.

By Customer Care ❤., over a year old

Question:

I would like to know when template monster is going to resolve my long running and unresolved issue of non-receipt of product I would like to know when template monster is going to resolve my long running and unresolved issue of non-receipt of product

Answer:

Hello Michael, Could you please provide your order details to marketing@templatemonster.com? We'll be more than glad to investigate the issue. Thank you. Best regards, TemplateMonster

By Customer Care ❤., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

TemplateMonster Questions & Answers

Hi there, dose any of the auction template sites can convert to albanian language? Hi there, dose any of the auction template sites can convert to albanian language?

I'm trying to install on hostgator and would like to know what type and this template? worpress? linux ??? I'm trying to install on hostgator and would like to know what type and this template? worpress? linux ???

Hi, i am looking at the responsive wordpress template. does it require coding? Hi, i am looking at the responsive wordpress template. does it require coding?

What is the difference between "add" and "express" motocms content management system What is the difference between "add" and "express" motocms content management system

Thanks to jenna for helping me with the choice of template. Thanks to jenna for helping me with the choice of template.

Hello, if i purchase the basic package, do i pay only once? thanks giovanni from rome, italy Hello, if i purchase the basic package, do i pay only once? thanks giovanni from rome, italy

Спасибо sandy за проявленное терпение при анализе шаблона для моего сайта. Спасибо sandy за проявленное терпение при анализе шаблона для моего сайта.

How much template monster paid to delete bad reviews? i checked them some months ago and most of them were awful now 5 stars...impressive!! How much template monster paid to delete bad reviews? i checked them some months ago and most of them were awful now 5 stars...impressive!!

Hi, how are you, please tell me which is the best template for setting up a destination management website. francine Hi, how are you, please tell me which is the best template for setting up a destination management website. francine

I would like to know when template monster is going to resolve my long running and unresolved issue of non-receipt of product I would like to know when template monster is going to resolve my long running and unresolved issue of non-receipt of product

Can’t see your question? Ask to get answers from the TemplateMonster staff and other customers.

Hi there, dose any of the auction template sites can convert to albanian language?