From start tro completion I had excellent service from TemplateMonster and will use them again with pleasure
Jace guided me through all the questions I had and helped me set up a ready link once I had clients approval! Super helpful and recommended!
Lori (Presales Department) was quick to respond to my chat, no waiting and answered all my questions efficiently.
Simon was very helpful and suggested the best and simple options for me. Couldn´t ask for better help.
Jace, provided incredible customer support, Took the time research my questions, and provided accurate, detailed information, and solutions.
Thank you Andrea for your quality, quick and professional approach to the necessary information. Thank you Milos Kohout
Luigi was very helpful and answered all my questions promptly. The response time was also very good and I wasn't kept waiting.
Great communication and help! Very patient :). The info is on point and they understand the issues, they always provide with other sollutions
Greg was very helpful and supportive and even though I couldn't complete the purchase I feel encouraged and my questions got answered.
Purchased one membershiped... Chase Turner he helped me and he was very useful, nice
Thanks for him and for your whole crew
Thak you for Jace, who is one of the coolest assistant in this platform. Jace helped me to decide which template is suites for my web application.
Excellent Support and superb communication and full fill my all the queries from Sandy
Very appreciate his service and truly professional
Thank you Betty Velsey! Your support was instrumental in getting my site online.
Thank you from the bottom of my heart!
Jenna has really helped me understand how the templates and the plugins work.
Great support really helpful.
Excellent treatment and excellent service. I will definitely return when I have any questions. Congratulations to the Team Moster team
I got promt infos, and guidance for the project from distributor side, and assurance for further assistance along the work.
Jenna is very welcome and I'm glad to speak with her.
She is ready to speak on different unformal question.
It was one of the best chats. Jace chose for my web site the best theme. Asked about my preferences and based, sorted the best themes!
There are verry nice people helpful, thank you.
Very helpful and informative. Their service package is impressive and for people
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.