Had a online chat about some deal with Caroline, it was really great and helpful.
Thank you for helping
I've working with this company for well over ten years and they are top notch! I would highly recommend them! Great service after the sale too!
Had some question in mind before choosing a template and got all answers. Really good service from Caroline! Thank you!
Fast chat and good quality information from tech support template monster? Thank you again for your help
I've been happy with the pre-sale support given by Luigi. Very nice.
Many thanks to him.
Jean-Pierre
Andrea has behaved with great patience, attentive at all times, offering solutions and extra services, anticipating my needs as a client. Excellent.
She's very nice and well knowledge of the clients needs... good experience. I recommend her if you want a full help with your business
Simon was very helpful... appreciated his time and knowledge.
Template Monster offers great products... thank you.
Great support (thanks, Eli). Awesome service and flawless templates. Actually helps with my day-to-day work immensely!
Jenna from pre-sales dep
I have got a nice experience here.
Excellent information, sense of humor and intelligence. Than you!
Great chat with Sandy, she answered all my questions and helped me to make a right choice. I am using TemplateMonster for over 4 years now.
Fantastic pre-sales services were provided on choosing the right product for our case, very supportive and patient customer support.
Thank you for your assistance, it is perfect and i have received quickly the solution of my problem. Thanks to Sarah:-)
Thanks for good service. Now i'm very happy with template. Support (Guillaume and team) fixes the bugs i found quickly.
I had Purchased a template few months ago. Your service was excellent and very FAST.
Really appreciated!
Awesome chatting she give me great solution about my problems.
Thanks a lot all team member of sitejabber and Template Monster.
Keep going
Good customer support from Luigi. She answered all my questions and gave me additional information on creating a website. This site is indeed helpful
I had a long chat with customer support rep Shane who could not have been more helpful or professional - great service guys - keep it up! Raymond
Great tactical technical support team, super fast response with instant communications. Thank you TM.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.